Brian Nguyen
54 East Liberty Street, Toronto,Ontario
Summary
Motivated college graduate with a passion for customer service and a love for bubble tea seeking a position at Chicha San Chen as a Bubble Tea Specialist. Offering excellent communication skills, a strong work ethic, and a willingness to learn and grow within the industry.
Overview
4
4
years of professional experience
Work History
Manager
ChiCha San Chen
Toronto, ON
06.2023 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Organized sessions to evaluate staff performance and set goals.
- Developed methods to enhance organizational efficiency
- Facilitated conflict resolution by guiding employees on company policies.
- Provided leadership during times of organizational change or crisis situations.
- Recruited new staff to fulfill job criteria
Supervisor
Holo Tea & Cafe
11.2021 - 04.2023
- Preparing a variety of bubble tea beverages
- Interacted with customers to provide recommendations and answer questions
- Conducted regular performance evaluations and provided constructive feedback to team members
- Resolved customer inquiries, concerns, and complaints promptly and effectively
- Supervising and training a team of bubble tea specialists, ensuring smooth operations and high-quality service
Barista
Coco Fresh Tea & Juice
09.2020 - 10.2021
- Preparing to open the store
- Maintained a safe, clean, and professional workspace and dining area at all times
- Took customers' orders, prepared beverages
- Manage the stock and inventory
Education
Business Administration Advanced Diploma -
Humber College
01.2023
Skills
- Client Support
- Detail-Oriented Approach
- Effective Multitasking
- Effective Team Collaboration
- Adaptability in Dynamic Settings
- Staff Development
- Business Administration
- Performance Management
- Team Leadership
- Staff Evaluation Processes
- Complex Problem-Solving
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Timeline
Manager
ChiCha San Chen
06.2023 - Current
Supervisor
Holo Tea & Cafe
11.2021 - 04.2023
Barista
Coco Fresh Tea & Juice
09.2020 - 10.2021
Business Administration Advanced Diploma -
Humber College
Similar Profiles
Yunhan ZhangYunhan Zhang
Milk Tea Kitchen Assistant at CHICHA San ChenMilk Tea Kitchen Assistant at CHICHA San Chen
Klairet Daniela Ortiz AceroKlairet Daniela Ortiz Acero
Cashier Team Lead at Dona ChichaCashier Team Lead at Dona Chicha
Asiel Avila AnazcoAsiel Avila Anazco
Line Cook at Chicha Catering CompanyLine Cook at Chicha Catering Company