Brian Morales
Los Angeles
Summary
Results-oriented Operations Manager with extensive experience in multi-location warehouse operations and logistics. Drives workflow efficiency and enhances team performance while ensuring high operational accuracy. Specializes in staff development, vendor coordination, and resolving operational challenges to support organizational growth.
Overview
14
14
years of professional experience
Work History
Operations Manager
Lions Investment & Trading
12.2024 - Current
- Oversee daily warehouse operations across multiple locations, including receiving, inventory control, order fulfillment, LTL shipping, and last‑mile delivery coordination.
- Lead, train, and manage warehouse staff, ensuring productivity, accuracy, and adherence to company policies and safety standards.
- Coordinate inbound and outbound logistics, including container scheduling, freight pickups, route planning, and driver dispatch.
- Maintained inventory accuracy through cycle counts, audits, and reconciliation, ensuring reliable stock levels.
- Serve as the primary liaison for vendors, carriers, and customers, resolving operational issues, delivery delays, product discrepancies, and service escalations.
- Improved operational workflows by identifying inefficiencies and implementing standardized procedures across warehouse functions.
- Support cross‑functional teams in sales, customer service, and accounting by providing shipment updates, tracking information, and operational insights.
Office Manager
Admiral Refrigeration
01.2022 - 01.2023
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory by managing ordering, requisitions, stocking, and receiving shipments to ensure availability of necessary supplies.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Delegated tasks and coordinated daily workflow to enhance team productivity and meet operational goals.
- Managed vendor relationships by negotiating contracts that ensured quality services while achieving cost savings.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Team Lead
Nortek Air Solutions
11.2011 - 10.2021
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members on techniques for job tasks, enhancing skill proficiency and team effectiveness.
- Fostered teamwork and open communication, promoting employee recognition initiatives to enhance morale and collaboration.
- Modeled commitment to excellence, professionalism, and adherence to company values for the team.
- Trained new team members on company procedures and safety requirements, ensuring compliance and readiness.
Education
Bachelor of Science - Cyber Security
Devery University
Illinois City, IL06-2026
Skills
- Freight coordination
- Warehouse management
- Inventory control
- Workflow optimization
- Process improvement
- Safety compliance
- Root-cause analysis
- Performance management
- Team leadership
- Equipment operation
- Client communication
- Customer service
Timeline
Operations Manager
Lions Investment & Trading
12.2024 - Current
Office Manager
Admiral Refrigeration
01.2022 - 01.2023
Team Lead
Nortek Air Solutions
11.2011 - 10.2021
Bachelor of Science - Cyber Security
Devery University