Brian Moore
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Strong analytical, communication, and teamwork skills with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
IT Director
Northgate
Benicia, CA
09.2019 - Current
- Spearheaded strategic IT initiatives that streamlined operations, increasing organizational efficiency and aligning technology with business objectives
- Strengthened data security by designing and deploying advanced cybersecurity frameworks, reducing risk exposure across all systems
- Directed comprehensive network infrastructure upgrades, achieving a25% improvement in system performance and scalability
- Defined and implemented IT governance frameworks, fostering compliance with industry regulations and enhancing operational consistency
- Introduced innovative technologies through thorough evaluations, driving system enhancements and fostering a culture of continuous improvement
- Secured favorable vendor agreements for technology acquisitions, reducing costs while maintaining superior service quality
- Led disaster recovery efforts, ensuring operational continuity and mitigating downtime during high-stakes incidents
- Partnered with executive teams to craft forward-looking technology roadmaps, directly supporting organizational growth and transformation
- Cultivated productive vendor relationships, achieving and surpassing service level agreement benchmarks to deliver superior outcomes
IT Specialist
Team Industrial Services
Benicia, CA
10.2016 - 08.2019
- Strengthened vendor partnerships by driving timely delivery of IT services and products, meeting or exceeding SLA commitments
- Enhanced system reliability and security through regular updates, patches, and proactive maintenance strategies
- Accelerated issue resolution in custom applications by collaborating with software developers to identify root causes and implement effective solutions
- Empowered teams with knowledge and confidence through engaging training sessions on IT tools, systems, and best practices
- Optimized IT asset management processes by maintaining accurate inventory records for devices, including computers, laptops, servers, and printers
- Introduced forward-thinking solutions by researching emerging technologies and aligning recommendations with strategic business goals
- Improved user experience by crafting clear, user-friendly documentation, including guides, SOPs, and troubleshooting manuals
- Delivered successful outcomes for technology projects, such as network upgrades and software migrations, by coordinating planning and execution efforts
- Boosted system performance by upgrading hardware components, leading to measurable improvements in operational efficiency
IT Technician
Swan Associates
Benicia, CA
01.2011 - 10.2016
- Installed, configured, and troubleshot hardware and software systems, improving operational efficiency and reducing downtime
- Diagnosed and resolved hardware, software, and network issues, ensuring seamless support for end-users and boosting productivity
- Monitored system performance and safeguarded data security, strengthening the reliability and resilience of computer networks
- Authored detailed IT documentation, including processes, procedures, and user manuals, enhancing team efficiency and knowledge sharing
- Configured and deployed servers, routers, switches, firewalls, and other network devices, contributing to robust and secure infrastructure
- Managed software licenses by tracking usage and maintaining compliance, reducing costs and mitigating legal risks
- Played a key role in disaster recovery planning, minimizing potential downtime during unforeseen events through proactive measures
- Partnered with senior IT professionals on system upgrades and migrations, ensuring smooth transitions and scalable solutions
- Streamlined equipment tracking processes to optimize inventory management for purchases, repairs, and replacements
- Proposed and discussed system improvements during team meetings, driving innovation and optimizing workflows
- Supported server installations with precision in rack mounting and cable management, contributing to organized and effective setups
- Developed and implemented automation scripts, saving time and improving accuracy for repetitive tasks
- Implemented data backup solutions to ensure business continuity and safeguard critical information against data loss or disasters
Education
High school diploma -
John Glenn High School
Norwalk, CA06.1997
Skills
- Remote Access Software
- Network Administration
- Network Infrastructure
- Network Firewalls
- System Administration
- Software Troubleshooting
- Microsoft Windows
- VPN
- DNS
- Vendor Management
- Network Monitoring
- Computer Networking
- VoIP
- LAN
- Help Desk
- Network Support
- DHCP
- Networking
- Mac OS
- IT problem-solving
- Technical support management
- IT budgeting
- IT process improvement
Timeline
IT Director
Northgate
09.2019 - Current
IT Specialist
Team Industrial Services
10.2016 - 08.2019
IT Technician
Swan Associates
01.2011 - 10.2016
High school diploma -
John Glenn High School