Brian Moore
Essex,ON
Summary
After high school attended college for Electrical Technology course but had to quit early due to appendectomy. I worked for a few conveyor manufacturers travelling to supervise jobs in Ontario, Quebec number of cities in the USA as well as Okinawa, Japan. After that I worked with a couple of electrical contracts as an estimator, Pare Electric and Boss Tech. In October 1993 I stated with Electrozad and worked there till October 2023.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Customer Service / Counter Sales
Electrozad Supply Company
10.1993 - 10.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Boosted sales through effective product recommendations tailored to individual customer needs.
- Managed high call volume while maintaining a professional and friendly demeanor with all customers.
- Maintained up-to-date knowledge of products, features, and promotions to better assist customers.
- Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Grade 12 Diploma - Electrical
Sandwich Secondary School
LaSalle, ON06.1977
Skills
- Strong Work Ethic
- Goal-Oriented
- Up-selling strategies
- Patience and Tolerance
- Product Knowledge
- Sales Presentations
- Cash Handling
- Friendly and Helpful
- Relationship Building
- Customer Service
- Cash Drawer Management
- Sales floor organization
- Sales expertise
- Register Opening and Closing
- Honest and Dependable
Languages
English
Elementary
Certification
Fork truck trained
CPR trained
Allen-Bradley controls, MCC’s sensors, motor controls, drives.
Strong in electrical field of wiring residential, commercial and industrial wiring. Worked with some electricians on job sites.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service / Counter Sales
Electrozad Supply Company
10.1993 - 10.2023
Grade 12 Diploma - Electrical
Sandwich Secondary School
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