Bilingual Front Office Supervisor offering a friendly attitude and able to resolve customer complaints and issues quickly. Known for remaining polished and calm in very busy environments and in all types of situations. Exceptional eye for detail and approachable yet determined attitude. Leadership trained with high expectations for personal work and employee contributions. Seasoned Assistant Front Office Manager with background in hospitality and customer service. Possess strong skills in staff supervision, guest relations and operational management. Proven ability to improve efficiency of front office operations while maintaining high levels of guest satisfaction. Known for fostering positive work environment and motivating team members to excel.