BRIAN KARANGIRA
Summary
Organized and detailed assistant well known for coordinating various office activities to facilitate smooth workflow of functions and operations. Helpful and accommodating valued worker punctually completes administrative tasks and follows office procedures. Familiar with office management systems and MS Office.
Overview
6
6
years of professional experience
Work History
Intermediate Administrative Assistant
University of Ottawa, Faculty of Health Sciences
06.2025 - Current
- Customer Service: Greets, informs and redirects internal and external clients on behalf of the chair. Acts as a resource person for internal and external clients for inquiries pertaining to faculty programs, procedures and regulations in order to ensure understanding.
- Administrative Writing: Drafts and revises documents using templates and coordinates the translation of administrative correspondence on behalf of the chair. Attends management meetings to take notes and minutes to follow up on decisions. Prepares presentations, brochures, publications and other related documents from handwritten notes to support the chair.
- Schedule and Meeting Management: Manages the Assistant director’s calendar, and schedules and confirms meetings to optimize use of time. Organizes and coordinates meetings and committee meetings led by the chair and any other assigned meetings to ensure these meetings run smoothly.
- Recruitment of Academic Staff: Coordinates logistics for hiring teaching assistant staff, including posting jobs and selecting, interviewing and onboarding candidates in order to support the department’s operational needs.
- Academic Operations: Performs a variety of tasks to support the department’s academic operations. To this end, coordinates the management of course and exam schedules in order to avoid conflicts in joint programs.
- File Management: Establishes and maintains an effective filing system to maintain the confidentiality of records and ensure the availability of complete, accurate records for future reference or audit purposes.
- Reporting: Performs analysis and research, and compiles data, statistics and other information to produce reports to further the chair’s discussions, decision making, special projects and activities.
- Documentation: Drafts and updates documents for internal use on procedures, processes and systems related to the incumbent’s responsibilities.
Simulated Patient/ Staff Personnel
Ottawa Exam Centre
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Intermediate Coordinator, Academic Administration
University of Ottawa, Faculty of Medicine
09.2024 - 06.2025
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Mindful for the coordination of all logistical perspectives related to the courses from start to finish counting but not constrained to coordination of addresses and instructional exercises.
- Controls for the inventory of medical gear and supplies required for the delivery of clinical aptitudes instructional exercises and recreated clinics and the set-up of therapeutic hardware in classrooms.
- Collaborates with different inner and outside parties in order to guarantee the fruitful roll out of all aspects included with the courses and clinical arrangements.
- Inside collaborates and works closely with the chiefs, pioneers and Substance Specialists to arrange and execute addresses, instructional exercises, recreated clinics and clinical situations.
Intermediate Coordinator, Academic Administration
University of Ottawa, Nursing Simulation
08.2023 - 09.2024
- Dealt professionally with team members and clients to enhance relationships.
- Tracked project progress, identified and resolved obstacles.
- Maintained detailed records of project progress and milestones achieved.
- Managed schedules and deadlines for multiple projects simultaneously.
- Delegated tasks among team members according to individual strengths and skillsets.
- Assisted with recruitment, onboarding, and training of new team members.
- Monitored inventory levels of office supplies and equipment needed for daily operations.
- Coordinated communications between team members and departments.
REMOTE TECHNICIAN
Staples
05.2021 - 07.2022
- Inspected and tested machinery to detect malfunctions.
- Researched and ordered necessary parts to complete repairs.
- Performed equipment diagnostics to recommend corrective actions for operational problems.
CUSTOMER SERVICE SPECIALIST
Millennium solutions
06.2019 - 09.2020
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
Bachelor of Arts - Public Administration
University of Ottawa
Ottawa, ON06-2023
High School Diploma -
Riviera High School
Skills
- Calm And Professional
- Excellent Time Management
- Building Trust and Team work
- Client service Operation
- Goal oriented
- Decision making
- Planning and organization
LANGUAGES
English
French
Timeline
Intermediate Administrative Assistant
University of Ottawa, Faculty of Health Sciences
06.2025 - Current
Simulated Patient/ Staff Personnel
Ottawa Exam Centre
05.2025 - Current
Intermediate Coordinator, Academic Administration
University of Ottawa, Faculty of Medicine
09.2024 - 06.2025
Intermediate Coordinator, Academic Administration
University of Ottawa, Nursing Simulation
08.2023 - 09.2024
REMOTE TECHNICIAN
Staples
05.2021 - 07.2022
CUSTOMER SERVICE SPECIALIST
Millennium solutions
06.2019 - 09.2020
Bachelor of Arts - Public Administration
University of Ottawa
High School Diploma -
Riviera High School
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