BRIAN KARANGIRA
Ottawa,ON
Summary
Organized and detailed assistant well known for coordinating various office activities to facilitate smooth workflow of functions and operations. Helpful and accommodating valued worker punctually completes administrative tasks and follows office procedures. Familiar with office management systems and MS Office.
Overview
6
6
years of professional experience
22
22
years of post-secondary education
2
2
Languages
Work History
Intermediate Coordinator, Academic Administration
University of Ottawa, Faculty of Medicine
09.2024 - Current
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Mindful for the coordination of all logistical perspectives related to the courses from start to finish counting but not constrained to coordination of addresses and instructional exercises. Controls for the inventory of medical gear and supplies required for the delivery of clinical aptitudes instructional exercises and recreated clinics and the set-up of therapeutic hardware in classrooms.
- Collaborates with different inner and outside parties in order to guarantee the fruitful roll out of all aspects included with the courses and clinical arrangements. Inside collaborates and works closely with the chiefs, pioneers and Substance Specialists to arrange and execute addresses, instructional exercises, recreated clinics and clinical situations.
Intermidiate Coordinator, Academic Administration
University of Ottawa, Nursing Simulation
09.2023 - Current
- Dealt professionally with team members and clients to enhance relationships
- Tracked project progress, identified and resolved obstacles
- Maintained detailed records of project progress and milestones achieved
- Managed schedules and deadlines for multiple projects simultaneously
- Delegated tasks among team members according to individual strengths and skillsets
- Assisted with recruitment, onboarding, and training of new team members
- Monitored inventory levels of office supplies and equipment needed for daily operations
- Coordinated communications between team members and departments
REMOTE TECHNICIAN
Staples
01.2023 - 09.2023
- Inspected and tested machinery to detect malfunctions
- Researched and ordered necessary parts to complete repairs
- Performed equipment diagnostics to recommend corrective actions for operational problems
CUSTOMER SERVICE SPECIALIST
Millennium solutions
05.2021 - 07.2022
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Took payment information and other pertinent information such as addresses and phone numbers to place orders
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
- Applied basic sales strategy to engage customers and present solutions to suit individual needs
- Collected customer feedback and made process changes to exceed customer satisfaction goals
ADMINISTRATIVE ASSISTANT
MSI Corps
06.2019 - 09.2020
- Assisted the executive management team in making informed decisions by providing timely and accurate administrative support
- Maintained files and filing, keeping sensitive information confidential
- Used Microsoft Office Suite to create and revise documents and presentations
- Prepared agendas and materials for meetings and conferences
Education
Bachelor of Arts - PUBLIC ADMINISTRATION
University of Ottawa
Ottawa, ON 05.2001 - 06.2023
HIGH SCHOOL DIPLOMA - undefined
RIVIERA HIGH SCHOOL
Skills
Calm And Professional
Excellent Time Management
Building Trust and Team work
Client service Operation
Goal oriented
Decision making
Planning and organization
Timeline
Intermediate Coordinator, Academic Administration
University of Ottawa, Faculty of Medicine
09.2024 - Current
Intermidiate Coordinator, Academic Administration
University of Ottawa, Nursing Simulation
09.2023 - Current
REMOTE TECHNICIAN
Staples
01.2023 - 09.2023
CUSTOMER SERVICE SPECIALIST
Millennium solutions
05.2021 - 07.2022
ADMINISTRATIVE ASSISTANT
MSI Corps
06.2019 - 09.2020
Bachelor of Arts - PUBLIC ADMINISTRATION
University of Ottawa
05.2001 - 06.2023
HIGH SCHOOL DIPLOMA - undefined
RIVIERA HIGH SCHOOL
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