Brian Jaimes Ortega
Vancouver,BC
Summary
Bilingual (English/Spanish) professional with a strong background in healthcare translation and case management. Over two years of experience working in diverse environments, including WorkBC, WorkSafe, and Dental Clinics. Skilled in bridging communication gaps between healthcare providers and vulnerable populations, particularly in the areas of rehabilitation and recovery. Known for building rapport with clients, ensuring clear understanding of medical instructions, and working collaboratively with multidisciplinary teams. Passionate about making a positive impact on individuals’ lives and facilitating their journey towards recovery and success.
Overview
2
2
years of professional experience
Work History
Spanish Medical Interpreter
DIVERSEcity Interpretation & Translation Services
Vancouver, British Columbia
10.2023 - Current
- Interpreted medical information accurately and effectively between Spanish-speaking patients and healthcare providers.
- Provided interpretation services in a variety of settings including hospitals, clinics, and doctor's offices.
- Worked with physicians to ensure accurate communication during patient exams.
- Assisted Spanish-speaking patients in understanding their diagnosis and treatment plans.
- Facilitated conversations between doctors and patients by providing consecutive interpretation of dialogue.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Explained medical terminology in layman's terms for non-medical personnel in both English and Spanish languages.
- Helped facilitate culturally appropriate care for Spanish speaking populations.
- Attended meetings with healthcare professionals to discuss the needs of Spanish-speaking patients.
- Acted as a cultural bridge between providers and Spanish speaking families regarding health care decisions.
- Empowered Hispanic communities through education on preventive measures related to health issues such as diabetes, cancer, hypertension.
- Engaged with bilingual and multilingual customers in order to build trustful relationships within the Hispanic community.
- Advised healthcare providers on best practices when communicating with Spanish-speaking patients.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Communicated with healthcare staff about patient cultural beliefs and customs impacting care by explaining acceptable treatment options.
Dental Assistant
Royal dental center
Vancouver, British Columbia
07.2022 - 10.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Kept accurate records of dental treatments provided for each patient's visit.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Documented patient records with procedures performed and added notes taken to charts.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Education
Doctor of Dental Surgery - Health Care
Universidad Nacional Autonoma De Mexico
Mexico City12-2015
Skills
- Problem resolution
- Task prioritization
- Time management abilities
- Customer relations
- Multitasking and organizationM
- Computer proficiency and Microsoft office
- Bilingual in Spanish and English
- Motivated team player
Languages
Spanish
Native/ Bilingual
French
Limited
Timeline
Spanish Medical Interpreter
DIVERSEcity Interpretation & Translation Services
10.2023 - Current
Dental Assistant
Royal dental center
07.2022 - 10.2024
Doctor of Dental Surgery - Health Care
Universidad Nacional Autonoma De Mexico
Similar Profiles
Kristen Hejl-RietzKristen Hejl-Rietz
Talent Specialist at MasterWord Services, Inc. Translation & InterpretationTalent Specialist at MasterWord Services, Inc. Translation & Interpretation
ANNE KHASANDIANNE KHASANDI
Translator | Customer Support at DOCUMENT TRANSLATION AND INTERPRETATION SERVICES KENYATranslator | Customer Support at DOCUMENT TRANSLATION AND INTERPRETATION SERVICES KENYA
Nancy GarciaNancy Garcia
Interpreter at MasterWord Services, Inc. Translation & InterpretationInterpreter at MasterWord Services, Inc. Translation & Interpretation