Brian Huliganga
Toronto
Summary
Highly personable and motivated professional known for exceptional people skills, strong communication, and the ability to lead with confidence and empathy. Brings a track record of excelling in fast-paced, client-focused environments through adaptability, creativity, and initiative. Dependable, quick-learning, and resourceful — able to take on any role, elevate team performance, and deliver outstanding service and results.
Overview
8
8
years of professional experience
Work History
Barista Trainer
Starbucks
11.2017 - Current
- Served as a Barista Trainer responsible for onboarding and mentoring new team members, providing structured coaching on beverage preparation, customer interaction, and operational standards.
- Recognized as a people-focused communicator who consistently built rapport with customers and teammates, contributing to a positive and engaging café atmosphere.
- Demonstrated innovation by identifying workflow challenges and proposing improvements that increased speed, improved service consistency, and elevated customer satisfaction.
Freelancer
Self-employeed
04.2019 - Current
Personal Trainer (Freelance) | [6 Years]
- Coached clients through proper form, technique, and progression for safe and effective training.
Freelance Model | [5 Years]
- Collaborated with photographers, designers, and creative teams to deliver high-quality visual content for campaigns, lookbooks, and social media.
Education
High School Diploma -
Blessed Pope John Paul Catholic Secondary School
Toronto, ON06-2012
Skills
Exceptional Customer Service
Delivers warm, attentive, and personalized service that builds customer loyalty and enhances the overall guest experience
Strong Communication Skills
Communicates clearly and professionally with customers, coworkers, and management; able to de-escalate issues and maintain a positive atmosphere
Team Leadership & Support
Naturally takes initiative in guiding or assisting teammates, helping maintain workflow, and fostering a collaborative, encouraging work environment
Training & Coaching Ability
Experienced in teaching new staff café procedures, customer service standards, and product knowledge in a clear, engaging way
Problem-Solving & Adaptability
Quickly resolves customer concerns, adapts to unexpected challenges, and maintains calm during busy periods
Reliability & Strong Work Ethic
Consistently dependable, punctual, and committed to maintaining high standards of service and cleanliness
Languages
English
Native or Bilingual
Ilocano
Professional Working
Timeline
Freelancer
Self-employeed
04.2019 - Current
Barista Trainer
Starbucks
11.2017 - Current
High School Diploma -
Blessed Pope John Paul Catholic Secondary School