Brian Hays
Warkworth,ON
Summary
Proven track record in time management and customer service, demonstrated through a clean driving record and exceptional service delivery at DJNC Transportation. Skilled in navigating unexpected challenges and enhancing operational efficiency, leading to improved on-time delivery rates. Maintains a professional and safe work environment, ensuring satisfaction for both employees and patrons.
Overview
19
19
years of professional experience
Work History
Driver for Pick Up and Deliveries
Pallet Pro
Ontario Colbourne
11.2019 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Plow Truck Driver
The Green Griffin
Wicklow
11.2016 - 03.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Long Haul Truck Driver
DJNC Transportation
Castleton, ON
11.2005 - 05.2006
- Exhibited adaptability when faced with unexpected challenges such as inclement weather or traffic disruptions while maintaining a steadfast commitment to delivering shipments on schedule.
- Maintained a clean driving record, adhering to all federal and state transportation regulations for safe long haul operations.
- Contributed to an organized work environment by keeping truck cab clean, conducting regular maintenance checks, and reporting any necessary repairs promptly.
- Minimized risk of cargo damage or loss by securing loads properly and adhering to all weight and size restrictions.
- Improved on-time delivery rates by efficiently planning and executing long haul truck routes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Education
Commercial ACZ Licence - Commercial ACZ Licencing
Royal Truck Training
Edmonton, AB09.1992
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Over 18 million miles accident free
Languages
English
Timeline
Driver for Pick Up and Deliveries
Pallet Pro
11.2019 - 06.2024
Plow Truck Driver
The Green Griffin
11.2016 - 03.2024
Long Haul Truck Driver
DJNC Transportation
11.2005 - 05.2006
Commercial ACZ Licence - Commercial ACZ Licencing
Royal Truck Training