Brian Hays
Warkworth,ON
Summary
Proven track record in time management and customer service, demonstrated through a clean driving record and exceptional service delivery at DJNC Transportation. Skilled in navigating unexpected challenges and enhancing operational efficiency, leading to improved on-time delivery rates. Maintains a professional and safe work environment, ensuring satisfaction for both employees and patrons.
Overview
19
19
years of professional experience
Work History
Driver for Pick Up and Deliveries
Pallet Pro
2019.11 - 2024.06
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Plow Truck Driver
The Green Griffin
2016.11 - 2024.03
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Long Haul Truck Driver
DJNC Transportation
2005.11 - 2006.05
- Exhibited adaptability when faced with unexpected challenges such as inclement weather or traffic disruptions while maintaining a steadfast commitment to delivering shipments on schedule.
- Maintained a clean driving record, adhering to all federal and state transportation regulations for safe long haul operations.
- Contributed to an organized work environment by keeping truck cab clean, conducting regular maintenance checks, and reporting any necessary repairs promptly.
- Minimized risk of cargo damage or loss by securing loads properly and adhering to all weight and size restrictions.
- Improved on-time delivery rates by efficiently planning and executing long haul truck routes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Education
Commercial ACZ Licence - Commercial ACZ Licencing
Royal Truck Training
Edmonton, AB09.1992
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Over 18 million miles accident free
Languages
English
Timeline
Driver for Pick Up and Deliveries
Pallet Pro
2019.11 - 2024.06
Plow Truck Driver
The Green Griffin
2016.11 - 2024.03
Long Haul Truck Driver
DJNC Transportation
2005.11 - 2006.05
Commercial ACZ Licence - Commercial ACZ Licencing
Royal Truck Training