Brian Gonzalez
Pomona
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
American Automobile Association
Retail Service Specialist/ Inventory Supervisor
Chino, CA
08.2024 - Current
- Maintaining and changing sensitive information from Department of Motor Vehicles
- Administering vehicle registrations, transfers and out-of-state transfers
- Provide notary and member services
- Sending out referrals to auto policies, life insurance policies, and annuities
- Oversaw inventory management processes, ensuring accurate stock levels and timely replenishment.
- Analyzed inventory data to identify trends, optimizing stock turnover rates for improved operational efficiency.
Assistant Manager
Champs Sporting Goods
Ontario, CA
09.2018 - 07.2024
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Handled onboarding and interviews for potential employees
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Utilized Microsoft Power Bi for financial projections, forecasting, analyzing benchmark predictions, and usage of labor hours
- Collaborated with HR to resolve payroll discrepancies and address employee inquiries.
Shift Leader
Taco Bell
Ontario, CA
03.2018 - 09.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Trained and mentored new staff on operational procedures and best practices.
- Resolved customer issues promptly, maintaining high satisfaction levels during shifts.
Education
Master of Arts - Business Administration
California Baptist University
Riverside, CA04-2026
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
Pomona, CA12-2023
Skills
- Staff Management
- Sales Growth
- Sales Reporting
- Microsoft software
- PowerBI
Languages
Spanish
Timeline
American Automobile Association
Retail Service Specialist/ Inventory Supervisor
08.2024 - Current
Assistant Manager
Champs Sporting Goods
09.2018 - 07.2024
Shift Leader
Taco Bell
03.2018 - 09.2018
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
Master of Arts - Business Administration
California Baptist University