Brian Findlow

Responsible for sanitizing all surfaces in dining area and restrooms and for stocking napkins condiments balloons colouring books crayons And more. Swept and mopped floors, Removed garbage. Greeted customers and educated them on using McDs app and order stations.

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to develop and implement creative solutions to complex problems.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed strong communication and organizational skills through working on group projects.
• Organized and detail-oriented with a strong work ethic.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Cultivated interpersonal skills by building positive relationships with others.
• Resolved problems, improved operations and provided exceptional service.
• Identified issues, analyzed information and provided solutions to problems.
• Learned and adapted quickly to new technology and software applications.

• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Mitigated business risks by working closely with staff members and assessing performance.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Created and maintained safe and secure work environments for employees.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Proven ability to learn quickly and adapt to new situations.
• Learned and adapted quickly to new technology and software applications.
• Gained strong leadership skills by managing projects from start to finish.
• Managed time efficiently in order to complete all tasks within deadlines.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Developed and maintained courteous and effective working relationships.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Volunteered at local community organizations, providing assistance with day-to-day operations.