Brian Engebretson
Penhold
Summary
Dynamic General Manager with over 13 years of experience at Canadian Tire, overseeing operations with a revenue of $32 million annually and managing a team of 120 employees. Proven record of accomplishment in driving operational excellence, improving team performance, and enhancing customer satisfaction, automotive service operations. Expertise in financial/budget management, strategic planning, and fostering a high-performance culture. Committed to delivering exceptional results, optimizing processes, and leading teams to achieve organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Canadian Tire #329
07.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant General Manager
Canadian Tire #329
01.2023 - 07.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Automotive Service and Parts Retail Manager
Canadian Tire #329
11.2020 - 01.2023
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Automotive Service Manager
Canadian Tire #329
08.2016 - 11.2020
- Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
- Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
- Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
- Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
Automotive Apprentice
Canadian Tire #329
07.2012 - 07.2014
- Improved repair accuracy by thoroughly reviewing manufacturers'' guidelines before commencing work on vehicles.
- Demonstrated versatility in repairing a wide range of makes and models, increasing shop''s client base.
- Minimized downtime between jobs by managing inventory levels of commonly used parts and supplies effectively.
- Enhanced workshop efficiency by maintaining a clean and organized workspace.
Lead Cook /Night Shift Supervisor
A & W Fast Food Restaurant
01.2010 - 07.2012
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
Prep Cook /Customer Service Representative
Donut Mill
11.2008 - 01.2010
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
No Degree - Advanced Management Development Program
Canadian Tire Management Program
Red Deer, AB12-2022
No Degree - Leadership Essentials Management Courses 1-6
Canadian Tire Management Development
Red Deer, AB09-2022
High School Diploma -
Hunting Hills High School
Red Deer, AB06-2015
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Certification
- First Aid Certification
- [Name of Certification] [Issuing Organization] [Year Month]
- Automotive Service Excellence Certification (ASE)
- Forklift Certification
- CPR/AED Certification
Timeline
General Manager
Canadian Tire #329
07.2023 - Current
Assistant General Manager
Canadian Tire #329
01.2023 - 07.2023
Automotive Service and Parts Retail Manager
Canadian Tire #329
11.2020 - 01.2023
Automotive Service Manager
Canadian Tire #329
08.2016 - 11.2020
Automotive Apprentice
Canadian Tire #329
07.2012 - 07.2014
Lead Cook /Night Shift Supervisor
A & W Fast Food Restaurant
01.2010 - 07.2012
Prep Cook /Customer Service Representative
Donut Mill
11.2008 - 01.2010
- First Aid Certification
- [Name of Certification] [Issuing Organization] [Year Month]
- Automotive Service Excellence Certification (ASE)
- Forklift Certification
- CPR/AED Certification
No Degree - Advanced Management Development Program
Canadian Tire Management Program
No Degree - Leadership Essentials Management Courses 1-6
Canadian Tire Management Development
High School Diploma -
Hunting Hills High School
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