Brian Delgado
Nipomo
Summary
Dynamic restaurant professional with expertise in customer service and team leadership. Proven ability to enhance workflow efficiency, manage inventory, and train staff to improve operational performance.
Overview
4
4
years of professional experience
Work History
Apprentice
Chipotle Mexican Grill
Santa Maria
07.2024 - Current
- Prepared food items according to company standards and recipes.
- Operated kitchen equipment safely and efficiently during food preparation.
- Assisted customers with orders and provided excellent service experience.
- Maintained cleanliness and organization of the dining area and kitchen.
- Supported team members in daily tasks during peak hours.
- Assisted in training new employees on basic operational procedures.
- Managed daily operations and coordinated team schedules to ensure smooth workflow.
- Developed training materials for new staff onboarding processes.
- Coordinated inventory management and streamlined supply chain logistics for efficiency.
- Monitored employee performance and delivered constructive feedback to support development.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Restaurant Manager
Raising Cane's Chicken Fingers
Santa Maria
03.2022 - 06.2024
- Streamlined workflow processes to improve operational efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Created strategies to boost customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained new employees on company policies and operational procedures.
- Monitored staff performance and addressed issues.
- Provided leadership during times of organizational change or crisis situations.
Education
High School Diploma -
Nipomo High School
Nipomo, CA06-2022
Skills
- Food preparation
- Kitchen equipment operation
- Food safety
- Inventory management
- Workflow efficiency
- Time management
- Customer service
- Critical thinking
- Quick thinker
- Leadership
- Safety protocol adherence
Languages
English
Full Professional
Spanish
Professional
Timeline
Apprentice
Chipotle Mexican Grill
07.2024 - Current
Restaurant Manager
Raising Cane's Chicken Fingers
03.2022 - 06.2024
High School Diploma -
Nipomo High School