Brian Cole
Chino Hills
Summary
Dynamic operations manager with a proven track record at 4 Wheel Parts, excelling in strategic planning and decision-making. Enhanced communication and efficiency, achieving financial targets while fostering staff development. Adept at quality assurance and customer service, driving loyalty through strong client relationships and targeted training initiatives.
Overview
13
13
years of professional experience
Work History
Manager of Operations
4 Wheel Parts
06.2017 - 01.2025
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Fleet Manager
Premier Chrysler Jeep Dodge Ram
04.2012 - 03.2017
- Established strong client relationships for repeat business and customer loyalty.
- Evaluated competitor offerings regularly to maintain a competitive edge within the industry landscape.
- Spearheaded regular training sessions for staff members on product knowledge, sales techniques, and customer service skills.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
Sales Management
Wheel Pros Training Center
Phoenix, AZ10-2023
Retail Sales Manager
4 Wheel Parts
Plano, TX07-2017
Sales And Finance
FCA (Fiat Chrysler Automobiles)
Los Angeles, CA09-2011
Auto Finance
Toyota Financial Services
Irvine, CA04-2004
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
- KPI tracking
- Problem-solving
- Time management
- Staff development
Timeline
Manager of Operations
4 Wheel Parts
06.2017 - 01.2025
Fleet Manager
Premier Chrysler Jeep Dodge Ram
04.2012 - 03.2017
Sales Management
Wheel Pros Training Center
Retail Sales Manager
4 Wheel Parts
Sales And Finance
FCA (Fiat Chrysler Automobiles)
Auto Finance
Toyota Financial Services
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