Brian Cole
Union City
Summary
Dynamic Route Sales Manager with a proven track record at Aramark Refreshments, excelling in customer service and territory management. Spearheaded Salesforce account, enhancing client satisfaction and loyalty through effective relationship building and prompt resolution of complaints. Skilled in data analysis and process improvement, significantly boosting efficiency and sales outcomes.
Overview
14
14
years of professional experience
Work History
Route Sales Manager
Aramark Refreshments
03.2016 - 01.2025
My role in this position is to manage the Salesforce account for Aramark. Salesforce is Aramark's biggest account and I had ten route drivers under me. My responsibilities are to be in constant communications through email/conference calls with clients, track product and sales and schedule deliveries and conduct inventories on product.
I programmed kiosks for Morgan Stanley micro market stores and tracked sales and product of items. I Programmed coffee machines and beverage machines for numerous other accounts. Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term loyalty.
Service Technician
Superior Healthcare
05.2011 - 03.2016
My role as a service tech was to schedule and set up medical deliveries for hospice patents. I would deliver oxygen and bipap machines & hospital beds in a home setting. I would instruct patents on how to use items and would be oncall to answer any question over phone or email.
Education
High School Diploma -
Brinkwitz High School
Hayward, CA06.2003
Skills
- Customer service
- Relationship building
- GPS expert
- Sales presentations
- Data analysis
- Presentations
- Recruitment
- Team oversight
- Negotiation
- Territory management
- Route planning
- Process improvement
Timeline
Route Sales Manager
Aramark Refreshments
03.2016 - 01.2025
Service Technician
Superior Healthcare
05.2011 - 03.2016
High School Diploma -
Brinkwitz High School