Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
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Brian Cameron

Summary

Extremely hardworking and personable employee with managerial experience. Works great with other and highly skilled in any fast food service or customer service area. Passionate about business and currently perusing that at Saint Mary's University

Overview

4
4
years of professional experience

Work History

People Department Manager

Macdonald's
09.2022 - 06.2023
  • Head of staffing of 150 employees
  • Maintained human resources regulatory compliance with local, state and federal laws
  • Produced a weekly crew schedule
  • Made weekly sales and guest count projections
  • Head of our crew trainer program and any promotions
  • Conducted several interviews and oversaw there training
  • Motivated employees through special events, incentive programs, and constructive feedback
  • Planned and organized crew outings
  • Scheduled all employee reviews
  • Worked along side my support managers and GM to insure my department ran smoothly
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Handled any complaints from crew member and dealt with them in a professional manner

Shift Manager

McDonald's
09.2021 - 09.2022
  • Was in-charge of leading any given shift that I was on
  • Responsible in making sure our time goals, sales, guest-counts and guest satisfaction rate where all being met
  • Responsible in insuring all producers are being followed
  • Helped implanted a positive work environment at our store and built strong relationship with my Owner,GM, Shifts Managers, TL's, Crew Trainers and Crew Member's
  • Handled any customer complaints and resolved them in a friendly manner
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Counted and pulled tills and insure on any shift the safe was balanced
  • Coached crew members to optimize performance and motivate toward more efficient work
  • Managed the shipments and insured the proper inventory was deliver
  • Was support manager for the People Department and help write reviews and coach our crew trainers


Team Leader Manager

McDonald's
06.2021 - 09.2021
  • Assisted Shift Manager in running a quality shift
  • Tasked with positioning crew/ managing breaks to help us be the most successful
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions
  • Led employee relations through effective communication, coaching, training, and development.

Crew Trainer

McDonald's
07.2020 - 06.2021
  • Was tasked with training and coaching new hires on proper procedures
  • Gained responsibilities on my shifts, often running stations by myself
  • Set a positive example and a role model for newer crew
  • Worked more closely with management to insure a smoother shift
  • Regularly asked for my input for how to improve our store


Crew Member

McDonald's
09.2019 - 07.2020
  • Worked front counter, drive-thru, kitchen staff other areas
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.


Education

Commences

Saint Mary's University
Halifax, NS
04.2027

High School Diploma -

Georgetown District High School
Georgetown, ON
06.2021

Skills

  • Hard Working
  • Customer Service
  • Staff Management
  • Staff Development
  • Employee Onboarding
  • Succession Planning
  • Training Development
  • Complex Problem-Solving
  • Leadership

Accomplishments

  • Received highest graded possible on performance reviews
  • 2019 November Employee of The Month
  • 2022 Manager of The Quarter
  • 2022 Manager of The Year
  • Hired and trained over 20 new crew over a six month span
  • Helped recorded record months for our store in terms of sales while a department head

Hobbies

  • Socializing with friends
  • Travel
  • Rock Climbing
  • Playing and watching all sports
  • Fashion

Timeline

People Department Manager

Macdonald's
09.2022 - 06.2023

Shift Manager

McDonald's
09.2021 - 09.2022

Team Leader Manager

McDonald's
06.2021 - 09.2021

Crew Trainer

McDonald's
07.2020 - 06.2021

Crew Member

McDonald's
09.2019 - 07.2020

Commences

Saint Mary's University

High School Diploma -

Georgetown District High School

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Brian Cameron