Summary
Overview
Work History
Education
Skills
Timeline
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Brian Caddick

Calgary,Canada

Summary


A results-driven and experienced automotive professional with over 10 years of experience, including leadership roles at Tesla and other respected organizations. Skilled in managing and developing high-performing teams to achieve exceptional results in fast-paced environments. Known for building strong teams, enhancing productivity, and driving continuous improvement through effective communication, coaching, and mentoring. My background in technical troubleshooting, parts management, and customer relations complements my commitment to operational excellence and safety. I am eager to apply my leadership expertise and passion for innovation in a management role at Tesla to help drive success and contribute to the company’s mission of advancing sustainable energy.

Overview

8
8
years of professional experience

Work History

Lead Service Technician

Tesla
10.2021 - Current
  • Lead service technician, helped manage a small team of technicians, achieving consistent high productivity with high throughput
  • Service Advisor, helped assist with owners questions and escalations
  • Parts Advisor, managed the department during staffing shortages, maintaining organization through inventory management, optimized parts locations for maximum efficiency
  • Starting journey into sales, helped set up demo drivers, deliveries and assist VRS
  • helped with scheduling and shop organization

Master Kia Service Technician

Straight-line Kia
11.2017 - 10.2021
  • Master Kia service technician
  • Foreman, helped optimize team performance through consistent oversight.
  • Worked with management to insure our budget goals were met monthly
  • Proficient in diagnosing problems with electronic and electrical systems.

First Year Electrician

Custom Electric
08.2018 - 06.2019
  • Learnt how to handle wire (effective ways to strip, pull & connect electrical components)
  • Learnt more about safety, dealing with higher voltages and high risk scenarios

Automotive Service Technician Apprentice

Southland Kia
12.2016 - 11.2017
  • Finished my apprenticeship successfully, passing both 4th year exam and the interprovincial exam.
  • Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
  • Conducted road tests on vehicles per to verify safe operating order of vehicle.
  • Demonstrated strong attention to detail while conducting thorough inspections of vehicles for potential faults or needed services

Education

Automotive Service Technician -

Medicine Hat College
Medicine Hat, AB
12.2016

Skills

  • Quick learner
  • Great communication skills
  • Strong work ethic
  • Leadership
  • Motivating others
  • Patience
  • Flexibility
  • Organizational skills
  • Adaptability
  • Problem-solving skills

Timeline

Lead Service Technician

Tesla
10.2021 - Current

First Year Electrician

Custom Electric
08.2018 - 06.2019

Master Kia Service Technician

Straight-line Kia
11.2017 - 10.2021

Automotive Service Technician Apprentice

Southland Kia
12.2016 - 11.2017

Automotive Service Technician -

Medicine Hat College
Brian Caddick