Dedicated food service professional with expertise in safe food handling, efficiency, and customer service. Proven ability to enhance customer experiences and streamline kitchen operations.
Overview
22
22
years of professional experience
Work History
Deli Clerk
Safeway
Pacific Grove, CA
07.2024 - Current
Assisted customers with deli product selection and provided exceptional service.
Operated deli equipment, ensuring compliance with safety and sanitation standards.
Maintained inventory levels by restocking shelves and managing product rotation.
Prepared a variety of deli items, adhering to quality and presentation guidelines.
Pizza Maker
Heirloom Pizza
Monterey, CA
05.2025 - Current
Assembled pizzas with fresh ingredients, following standard recipes to maintain taste integrity.
Collaborated with team members to streamline kitchen workflows and improve order turnaround times.
Maintained cleanliness and organization of the work area, adhering to health and safety regulations.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Delivery Driver
Doorbell Dining
Monterey, CA
08.2016 - 11.2025
Delivered food orders promptly and accurately, ensuring high customer satisfaction.
Navigated efficiently through various routes to optimize delivery times.
Communicated effectively with customers to confirm order details and address concerns.
Maintained vehicle cleanliness and performed routine safety checks before shifts.
Restaurant Server
Big Sur Lodge
Big Sur, CA
04.2016 - 04.2021
Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
Managed multiple tables efficiently, prioritizing tasks to enhance dining experience and streamline service flow.
Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Trained new servers on menu offerings, service protocols, and customer engagement techniques.
Greeted new customers, discussed specials, and took drink orders.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier, Barista, Food Runner
Coast Gallery Cafe
Big Sur, CA
09.2015 - 04.2016
Processed transactions accurately using point-of-sale (POS) systems.
Assisted customers with product inquiries and menu selections.
Maintained cleanliness and organization of front counter area.
Collaborated with team members to enhance customer service experience.
Restaurant Manager
Santa Lucia Cafe
Monterey, CA
05.2004 - 09.2015
Oversaw daily operations to ensure exceptional service quality and customer satisfaction.
Managed inventory levels, reducing waste and optimizing supply chain efficiency.
Developed training programs for staff, enhancing team performance and service standards.
Implemented cost-control measures that improved profitability without compromising quality.
Reconciled cash and credit card transactions to maintain accurate records.