I am an enthusiastic Customer Service Representative with in-depth knowledge of sales, account management and training. Able to provide superior customer service and resolve all issues with speed and accuracy. Personable and friendly, with over 25 years of experience at prioritizing and completing simultaneous tasks while achieving demanding service goals. Customer-oriented team player with expertise in customer relationship management, conflict resolution and up-selling. I am dependable and courteous.
Security level: Reliability Clearance
Engaged in a Casual Position as a Unit Security Officer, where responsibilities included conducting thorough employment screenings and background checks. Ensured the seamless processing of new hires for security clearance and efficiently managed the cancellation of security access for employees no longer with the department.