BRIAN BISHOP
London,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of customers, clients and colleagues in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Letter Carrier
Canada Post
10.2021 - Current
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Ensured accurate mail distribution by diligently following established route plans and addressing any discrepancies as needed.
- Maintained safe driving practices while navigating various weather conditions and traffic situations on assigned routes.
Bartender
The Lodge
08.2017 - 01.2020
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Online ESL Teacher
TutorABC/VIPKID
05.2015 - 01.2020
- Improved student communication skills by incorporating interactive group activities and role-playing exercises.
- Developed strong rapport with parents by maintaining open lines of communication regarding their child''s academic progress, challenges, and successes.
- Promoted critical thinking skills by designing problem-based learning tasks that required students to analyze, synthesize, and evaluate information from various sources.
Bartender/Server
The Jester on Yonge
04.2015 - 04.2017
- Maintained tidiness and organization throughout the bar area
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained accurate cash handling practices while serving customers in an efficient manner.
Bartender/Server/Host/Front Desk
The Mossey River Inn
04.2017 - 05.2019
- Praised by management for being a fast and efficient worker, requiring little supervision
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Delivered exceptional, friendly and fast service in multiple roles
- Delegated tasks to team members to optimize productivity.
Supervisor
RED Staffing
10.2014 - 09.2017
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Provided teams with up-to-date operational information in a highly dynamic environment
- Developed and implemented standards that ensured the safety of food quality
- Supervised staff, monitored performance and coached and mentored in daily responsibilities
- Set up and fore down all catering services in banquet halls and at customer locations
- Maintained compliance with health codes, sanitation requirements and license regulations.
Education
Certificate - Theatre Performance
St Clair College
Windsor, ONCertificate - General Business
Business Success
OnlineSkills
- Customer Relationship Management
- Verbal and Written Communication
- Food Safety/Smart Serve
- Cash Handling
Timeline
Letter Carrier
Canada Post
10.2021 - Current
Bartender
The Lodge
08.2017 - 01.2020
Bartender/Server/Host/Front Desk
The Mossey River Inn
04.2017 - 05.2019
Online ESL Teacher
TutorABC/VIPKID
05.2015 - 01.2020
Bartender/Server
The Jester on Yonge
04.2015 - 04.2017
Supervisor
RED Staffing
10.2014 - 09.2017
Certificate - Theatre Performance
St Clair College
Certificate - General Business
Business Success
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