BRIA LINK
West Covina
Summary
Professional with over six years' experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
James A. Haley Veterans Hospital
01.2018 - Current
- Coordinate patient admissions, discharges, transfers, scheduling, and patient flow
- Perform chart management and order entry support
- Prepare and audit surgical patient charts, ensuring complete and accurate documentation
- Maintain confidential records and ensure accuracy of electronic documentation systems.
- Acted as primary point of contact for patients, providers, and clinical staff, ensuring effective communication and support.
- Coordinate scheduled procedures and continuity of care
- Support multidisciplinary coordination and high-volume unit operations.
Customer Service Specialist
Frontier Airlines
01.2018 - 01.2019
- Delivered exceptional customer service to travelers in a fast-paced airport environment.
- Resolved customer concerns and travel disruptions while maintaining professionalism.
- Assisted with ticketing, scheduling changes, check-in procedures, and baggage services.
- Communicated operational updates and coordinated special accommodations for passengers.
Program Coordinator
Girl Scouts of America
01.2017 - 01.2018
- Coordinated educational programs, schedules, events, and participant activities.
- Collaborated with staff, volunteers, and community stakeholders to deliver successful programs.
- Supported participant engagement through strong communication and organizational skills.
- Maintained program documentation and ensured compliance with organizational policies.
Administrative & Client Services Assistant
Irvin Simmons Photography
01.2017 - 01.2017
- Coordinated client interactions, scheduling, and event logistics.
- Maintained records, paperwork, and operational documentation.
- Supported customers, school staff, and families throughout photography events.
- Managed equipment logistics and ensured smooth day-to-day operations.
Education
High School Diploma -
Hightower
Missouri City, TX2011
Associate of Science - Business Administration
Blinn College
Brenham, TX2013
Skills
- Scheduling & Coordination
- Inventory control
- Administrative Operations
- Data Management
- Supply Chain Coordination
- Project management
- Workflow optimization
- Microsoft Office Suite
- EMR / CRM Software Systems
- Customer database systems
- Team Collaboration
- Quality assurance
Certification
- Federal Human Resource Management HSPD-12
- CAP - Certified Administrative Professional
- IPPS Training COR level 1 & 2
- VATAS Deployment
Timeline
Administrative Coordinator
James A. Haley Veterans Hospital
01.2018 - Current
Customer Service Specialist
Frontier Airlines
01.2018 - 01.2019
Program Coordinator
Girl Scouts of America
01.2017 - 01.2018
Administrative & Client Services Assistant
Irvin Simmons Photography
01.2017 - 01.2017
High School Diploma -
Hightower
Associate of Science - Business Administration
Blinn College