Energetic student trained in protecting beachgoers and swimmers with diligent observation and strong emergency response skills. Well-versed in typical dangers from people, weather and ocean life. Rescuing swimmers in distress and maintaining calm in stressful situations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Staff Member
Mill River Resort - Fitness Centre
03.2023 - Current
Streamlined the sign-up process for new members, resulting in improved satisfaction and a higher conversion rate.
Handled administrative tasks such as membership management, billing inquiries, and scheduling appointments efficiently to optimize workflow within the facility.
Enforced rules and held customers accountable for not following gym and pool regulations.
Provided emergency first aid and CPR as needed.
Maintained a clean and welcoming lobby area, contributing to a positive first impression for visitors.
Handled cash transactions accurately, maintaining proper accounting records for financial reporting purposes.
Developed strong rapport with returning guests, fostering long-term relationships that led to repeat business opportunities.
Event Coordinator
Prince County Exhibition
06.2023 - 08.2023
Developed creative marketing materials that generated interest and boosted event attendance.
Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.