Bria Butler
Altadena
Summary
A reliable administrative office professional offers many years of experience working in busy settings with high patient volumes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Pacific Coast Oral & Maxillofacial Surgery
Pasadena
10.2023 - Current
- Coordinated patient appointments, screened phone calls, and managed scheduling for oral surgery consultations and procedures.
- Assisted with patient intake paperwork, verified insurance information efficiently, and sent dental claims to appropriate claim address.
- Communicated surgical instructions and post-operative care details to patients clearly.
- Educated patients about treatment options
- Handled patient inquiries, answered questions effectively, and resolved concerns in a professional manner.
Dental Receptionist
Birdsye Dentistry
Hollywood
08.2022 - 10.2023
- Greeted patients warmly, ensuring a welcoming atmosphere in the office.
- Managed front desk operations including scheduling appointments, collecting payments.
- Verified patient's eligibility for benefits under various insurance plans.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Processed referrals to specialists when required by the dentist.
Receptionist/Treatment Coordinator
Absolute Dental
Las Vegas
11.2018 - 07.2022
- Managed phone calls and appointment scheduling for dental services efficiently.
- Processed patient forms and maintained accurate records in the system.
- Coordinated with dental staff to ensure smooth patient flow throughout the day.
- Handled insurance inquiries and verified patient coverage details promptly.
- Maintained cleanliness and organization of the reception area and waiting room.
Education
Associate of Applied Science - Registered Diagnostic Medical Sonographer
AMSC
Glendale, CA04-2026
Bachelor of Science - PSYCHOLOGY
UNIVERSITY OF NEVADA, LAS VEGAS
Las Vegas05-2015
SOCIAL BEHAVIOR ASSOCIATE DEGREE -
PASADENA CITY COLLEGE
01.2011
Skills
- Insurance verification
- Appointment scheduling
- Attention to detail
- Critical thinking skills
- Articulate communication
- Thrives in high-stress situations
- Time management
- HIPAA compliance
- Medical terminology
- Computer skills
- Customer Service
- Organizational skills
- Payment collection
References
Upon Request
Timeline
Patient Care Coordinator
Pacific Coast Oral & Maxillofacial Surgery
10.2023 - Current
Dental Receptionist
Birdsye Dentistry
08.2022 - 10.2023
Receptionist/Treatment Coordinator
Absolute Dental
11.2018 - 07.2022
Associate of Applied Science - Registered Diagnostic Medical Sonographer
AMSC
Bachelor of Science - PSYCHOLOGY
UNIVERSITY OF NEVADA, LAS VEGAS
SOCIAL BEHAVIOR ASSOCIATE DEGREE -
PASADENA CITY COLLEGE
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