Bri Evans
Belleville,Ontario
Summary
Proven to enhance pet safety and customer satisfaction at Pet Pleasers, I leverage expertise in cleanliness and sanitation alongside exceptional customer communication skills. My background includes improving dog socialization and maintaining facility health standards, demonstrating a blend of hard and soft skills critical for high-paced environments. Achieved a significant reduction in pet distress incidents, underscoring my adaptability and problem-solving capabilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
Dog Daycare Attendant
Pet Pleasers
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
Dog Daycare Attendant
Doggieland
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
Professional Dog Bather
Pet Pleasers
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards for the safety of both pets and staff members.
- Handled difficult or aggressive dogs with patience and skill, ensuring their safety as well as that of staff members during the bathing process.
- Assisted in training new hires on best practices for dog bathing techniques, contributing to an overall improvement in team performance.
- Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
- Supported front desk staff when needed, taking appointments and answering client inquiries regarding dog bathing procedures and pricing options.
- Contributed to increased revenue by upselling additional services such as nail trimming or ear cleaning during the dog bathing process.
Volunteer
Quinte Humane Society
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Tattoo Artist
Injections
06.2020 - 08.2020
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Accepted and processed customer payments.
- Kept areas neat and clean and equipment sanitized.
- Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
Tattoo Apprentice
Chosen Ink
11.2018 - 09.2019
- Shadowed experienced artists during consultations and tattoo sessions to gain insight into best practices for handling different situations that may arise in the profession.
- Built rapport with clients through effective communication, contributing to increased repeat business and referrals.
- Ensured proper aftercare instructions were provided to clients following each session, promoting healing and minimizing potential complications posttattooing.
- Developed a strong understanding of various tattoo techniques, enabling the creation of high-quality artwork for clients.
- Demonstrated versatility in tattoo styles by adapting to client preferences and mastering various techniques under the guidance of experienced mentors.
- Expanded knowledge of tattoo-related health concerns and safety precautions to provide a safe experience for clients during consultations and tattooing sessions.
- Provided exceptional customer service while discussing design ideas with clients, making them feel comfortable and confident about their decision throughout the entire process.
Seasonal Cleaner & Dog Walker
Parker Pet Care
12.2014 - 12.2014
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Walked dogs daily
- Sanitized kennels & outdoor dog runs
Stocker
Petsmart
07.2010 - 08.2010
- Short term position
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
Highschool Diploma -
Newtonbrook Secondary School
Toronto, ON07.2015
Skills
- Cleanliness and sanitation
- Animal Body Language
- Playtime Supervision
- Dog Training Experience
- Patience and Empathy
- Group Play Monitoring
- Canine Behavior Knowledge
- Dog Handling Expertise
- Adaptable and Flexible
- Physical fitness and stamina
- Attention to Detail
- Dependable and Responsible
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Critical Thinking
- Work Prioritization
- Customer Communication
- Supply Unloading and Storage
- Medication Administration
- Inventory Management
- Facilities Maintenance
- Time Management
- Excellent Communication
- Professionalism
- Time management abilities
Languages
French
Limited Working
Certification
Introduction to Psychology - Yale (via online course)
Timeline
Tattoo Artist
Injections
06.2020 - 08.2020
Tattoo Apprentice
Chosen Ink
11.2018 - 09.2019
Seasonal Cleaner & Dog Walker
Parker Pet Care
12.2014 - 12.2014
Stocker
Petsmart
07.2010 - 08.2010
Dog Daycare Attendant
Pet Pleasers
Dog Daycare Attendant
Doggieland
Professional Dog Bather
Pet Pleasers
Volunteer
Quinte Humane Society
Highschool Diploma -
Newtonbrook Secondary School
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