Summary
Overview
Work History
Education
Skills
Certification
Language
Timeline
Generic

Breyante M. Dean

Halifax

Summary

A driven and hardworking individual with a bachelor’s of science degree, with over 3 plus years experience in the customer service industry. Seeking a challenging role in a reputable company where I can utilize my exceptional administrative and service skills to exceed client(s) expectations. Whilst, contributing growth to the company and enhancement of my professional career.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Unit Clerk B: Pre-dialysis

Nova Scotia Health & Authority
09.2023 - Current
  • Manage patient records by ensuring all forms of paperwork, lab work, and referrals are properly documented.
  • Handle incoming calls, by either providing information or directing calls to the appropriate person.
  • Mentorship of students in scheduling, data entry, and basic office procedures.
  • Scheduling and managing of patient's appointments based on service provider's availability.
  • Responsible for the scheduling and registration of three or more sub-clinics within the nephrology department.
  • Over the past two years, I've liaised with IT Support, management, and nursing staff in the software development of two sub-clinics within the nephrology department.
  • Perform dietary order changes and the stocking of patient's charts.

Food & Beverage Server/ Bartender (Casual)

Halifax Convention Center
11.2021 - Current
  • Perform responsibilities in accordance with the company's standards, policies, and procedures.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Strategically plated hot and cold meals, utensils, and beverages in an aesthetically pleasing arrangement.
  • Mixed and served beverages to customers in a friendly manner, in line with legal service requirements.
  • The disposal of dishes, utensils, and other supplies in their respected places after an event.

Covid Response Clerk (Casual)

Nova Scotia Health & Authority
01.2023 - 09.2023
  • Ask basic health questions to gather patient information related to Covid-19.
  • Excellent attention to detail and strong communication skills to work directly with patients and visitors entering the facilities.
  • Transport patients to and from their destination while ensuring patient safety, comfort, and privacy.
  • Provide information and direction to patients and/ or visitors as needed.
  • Basic knowledge of EDIS in regards to entering, updating, and retrieving patient information in the emergency department.

Supermarket Cashier

Super Value Food store
12.2018 - 08.2021
  • Counted cash in register drawer at the beginning and end of the shift.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Scanning and packaging of customer's items.
  • The collection of cash, check, and/or credit card payments from customers to carry out transactions.
  • Communicate with supervisor in regard to a price change based on price sheets and sale bulletin.
  • Verifies credit information by reviewing customer's identification; and operating credit card authorization systems.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

Education

Bachelor of Science - Biology

Saint Mary’s University
Halifax, NS
05.2024

High School Diploma, Valedictorian -

Charles W Saunders High School
New Providence, Bahamas
01.2016

Skills

  • Team Leadership
  • Teamwork
  • Ability to Multi-task
  • Attention to Detail
  • Microsoft Office
  • Microsoft Teams and Zoom
  • Customer Service
  • Problem Solving
  • Administrative Skills
  • Work well under Pressure
  • Data Entry
  • Basic Medical Terminology

Certification

  • Food Handling Safety Certificate
  • Customer Service Skills
  • Serve Right Server
  • Emergency First Aid and CPR/AED-C

Language

English (Proficient)

Timeline

Unit Clerk B: Pre-dialysis

Nova Scotia Health & Authority
09.2023 - Current

Covid Response Clerk (Casual)

Nova Scotia Health & Authority
01.2023 - 09.2023

Food & Beverage Server/ Bartender (Casual)

Halifax Convention Center
11.2021 - Current

Supermarket Cashier

Super Value Food store
12.2018 - 08.2021

Bachelor of Science - Biology

Saint Mary’s University

High School Diploma, Valedictorian -

Charles W Saunders High School

Similar Profiles

CREATE PROFILE
Breyante M. Dean