BRETT MICHAEL VEZINA
Nipissing,Canada
Summary
Dynamic Business Management honors graduate with extensive management and supervisory experience, recognized for a strong track record in delivering exceptional customer service, fostering team leadership, and enhancing operational efficiency. Highly motivated and results-driven, thrives in fast-paced environments while effectively managing competing priorities. Skilled in building strong relationships with diverse teams and clients, contributing to a collaborative workplace culture. Proficient in Microsoft Office Suite, including Excel, Word, Access, Outlook, and Teams, ensuring seamless communication and project management.
Overview
12
12
years of professional experience
Work History
Supervisor of Coordination
ParaMed Home Health Care Northeast / Northwest
North Bay, ON
10.2024 - 06.2025
- Monitored Assignment Coordinator cancelled visits, missed care, and referral acceptance; provided coaching, education, and action plans to support performance improvement.
- Conducted spot audits of Nursing and Personal Support staff scheduling.
- Prepared, reviewed, and analyzed daily, weekly, and monthly operational reports to support workload management and performance monitoring.
- Ensured consistent adherence to organizational policies, procedures, and operational standards.
- Liaised with patients, caregivers, funders, and internal stakeholders at all organizational levels while ensuring compliance with privacy and confidentiality legislation.
Assignment Coordinator
ParaMed Home Health Care Northeast / Northwest
North Bay, ON
11.2023 - 10.2024
- Created nursing schedules for new and existing patients, ensuring continuity of care.
- Primary communication liaison between nursing staff, clinical supervisors, and external stakeholders.
- Delivered time-sensitive patient care updates to clinical leadership and provincial funders in accordance with reporting requirements.
- Maintained and optimized nursing schedules in accordance with CUPE and ONA collective agreement provisions and operational requirements.
National Sales/Account Manager
The Working Forest Newspaper
North Bay, Ontario
01.2017 - 05.2022
- Developed and retained print and digital advertising clients, short- and long-term marketing plans.
- Managed full-cycle client accounts, including contracts, accounts payable/receivable, and ongoing relationship management.
- Organized and managed a National Virtual Education seminar with +1600 high schools.
Sales/Operations Manager
Moore Bathtub Refinishing
North Bay, ON
10.2013 - 03.2015
- Built and maintained relationships with Property Managers, Commercial Property Owners, and Healthcare and Long-Term Care facilities.
- Delivered expert-level customer service while managing and retaining client relationships.
- Conducted on-site client assessments and negotiated service agreements to meet operational and budgetary needs.
Education
Diploma — Honours - Business Management
CTS Canadian Career College
North Bay, ON10-2023
Skills
- Supervisory and Leadership Skills
- Effective interpersonal skills
- Staff training and development
- Familiar with employment standards regulations
- Proficient problem-solving abilities
- Adaptable in dynamic environments
- Focused on surpassing performance standards
- Teamwork
- Positive attitude
- Meeting facilitation
Languages
English
Full Professional
Timeline
Supervisor of Coordination
ParaMed Home Health Care Northeast / Northwest
10.2024 - 06.2025
Assignment Coordinator
ParaMed Home Health Care Northeast / Northwest
11.2023 - 10.2024
National Sales/Account Manager
The Working Forest Newspaper
01.2017 - 05.2022
Sales/Operations Manager
Moore Bathtub Refinishing
10.2013 - 03.2015
Diploma — Honours - Business Management
CTS Canadian Career College