Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Brett Mercier

Greater Sudbury,ON

Summary

Young motivated manager with great people skills. Skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

2
2
years of professional experience

Work History

Sporting Goods Manager

Canadian Tire
10.2022 - Current
  • Increased customer satisfaction by providing expert advice on sporting goods selection and proper usage.
  • Developed strong relationships with vendors to secure the best pricing and product availability for the store.
  • Managed inventory efficiently, ensuring optimal stock levels for in-demand products.
  • Cultivated a positive team environment through effective communication and leadership skills.
  • Managed payroll effectively while maintaining adequate staffing levels to ensure a seamless customer experience during peak times.
  • Optimized employee scheduling based on anticipated traffic patterns, maximizing efficiency during busy periods without sacrificing service quality.

Baseball Coach

The Baseball Academy
12.2022 - Current
  • Improved team performance by developing comprehensive practice plans and focusing on individual player development..
  • Implemented advanced video analysis techniques to identify areas of improvement for players
  • Developed custom workout routines for players that increased overall strength, speed, and agility.
  • Assisted athletes in setting personal goals and provided guidance on how to achieve them through tailored training sessions.
  • Collaborated with other coaches to share best practices and strategies for enhancing player performance on the field.

Garden Centre Manager

Canadian Tire
04.2022 - 08.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Ecommerce Supervisor

Canadian Tire
08.2021 - 08.2022
  • Enhanced customer satisfaction by streamlining the order processing system.
  • Trained and supervised e-commerce team members, resulting in increased productivity and improved performance.

Education

BBA -

University of Winnipeg
Winnipeg, MB
12.2021

Skills

  • Staff Development
  • Strategic Planning
  • Product Management
  • Sales Techniques
  • Customer Relationship Management (CRM)
  • Negotiation
  • Business Planning
  • Staff Management
  • Time Management
  • Emotional Intelligence

Accomplishments

  • Won team leadership award at Vauxhall Baseball Academy
  • Was inducted into the Yarmouth NS hall a fame for being youth athlete of the year
  • Played for Team New Brunswick in Canada Games
  • Helped coach U13 team Manitoba baseball


Languages

English
Full Professional

Timeline

Baseball Coach

The Baseball Academy
12.2022 - Current

Sporting Goods Manager

Canadian Tire
10.2022 - Current

Garden Centre Manager

Canadian Tire
04.2022 - 08.2022

Ecommerce Supervisor

Canadian Tire
08.2021 - 08.2022

BBA -

University of Winnipeg

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Brett Mercier