Brett Mcgarrell
Georgetown,ON
Summary
Dynamic professional with a proven track record at UPS Canada, excelling in customer service and time management. Skilled in building strong client relationships and enhancing business opportunities. Adept at problem-solving and team collaboration, consistently delivering exceptional results in fast-paced environments. Passionate about fostering positive interactions and driving success.
Overview
28
28
years of professional experience
Work History
Service Provider
UPS Canada
Mississauga, ON
02.2007 - Current
- Manage a designated geographic area for efficient deliveries and pickups.
- Deliver exceptional and proactive customer service
- Sustain and enhance existing business relationships while pursuing new opportunities.
- Strong time management in a dynamic, challenging environment.
- Safe operation of various company vehicles, including package cars and 5-ton straight trucks.
Team Sales Customer Service Representative
Nike Bauer Hockey
Mississauga, Ontario
07.1999 - 12.2006
- Provided customer service and inside sales support for elite-level hockey in North America.
- I engaged directly with external Nike Bauer Hockey Team sales representatives, team equipment managers, athletes, and player agents.
- Represented territory included over 90 hockey organizations within the NHL, AHL, CHL, and NCAA Division 1 college hockey.
Customer Service Representative
Nike Canada - Employee Store
Scarborough, ON
12.1998 - 07.1999
- Delivered exceptional customer service within Nike Employee Store.
- Managed special order fulfillment for Nike employees and special guests.
- Managed claims, facilitated product returns, and addressed customer concerns.
Vice President of Sport
Durham College Student Association
Oshawa, ON
04.1998 - 04.1999
- Acted as a liaison between the student body and the college.
- Collaborated within a team environment alongside members of the Student Association.
- Elevated college varsity and intramural athletics through promotion and support
- Managed budget of approximately $40,000
Sales Associate /Shipping and Receiving Coordinator
Nike Canada - Employee Store
Scarborough, ON
05.1998 - 12.1998
- Delivered exceptional customer service in a retail sales environment.
- Managed merchandise flow into and out of store
- Helped customers find specific products, answered questions, and offered product advice.
Varsity Assistant
Durham College Athletic Department
Oshawa, ON
09.1997 - 04.1998
- Event coordinator for collegiate athletic events.
- Volunteer Coordinator
- Assisted the Athletic Director and Athletic Department staff in administrative tasks.
Education
Post-Diploma Certificate - Sports Administration
Durham College
Oshawa, ON06-1999
2 Year Diploma - Sports Administration
Durham College
Oshawa, ON06-1998
Skills
- Communication skills
- Customer service
- Team collaboration
- Problem solving
- Conflict resolution
- Client relations
- Time management
References
References available upon request.
Timeline
Service Provider
UPS Canada
02.2007 - Current
Team Sales Customer Service Representative
Nike Bauer Hockey
07.1999 - 12.2006
Customer Service Representative
Nike Canada - Employee Store
12.1998 - 07.1999
Sales Associate /Shipping and Receiving Coordinator
Nike Canada - Employee Store
05.1998 - 12.1998
Vice President of Sport
Durham College Student Association
04.1998 - 04.1999
Varsity Assistant
Durham College Athletic Department
09.1997 - 04.1998
Post-Diploma Certificate - Sports Administration
Durham College
2 Year Diploma - Sports Administration
Durham College
Similar Profiles
Dylan GopaulDylan Gopaul
Package Handler at UPS CanadaPackage Handler at UPS Canada
NAGI HAKAMNAGI HAKAM
TSG SPECIALIST at UPS CANADATSG SPECIALIST at UPS CANADA
Aseem banerjiAseem banerji
Forklift Operator at UPS canadaForklift Operator at UPS canada
Sujaan GillSujaan Gill
Medical Administrative Assistant at Dr. Paramjit SinghMedical Administrative Assistant at Dr. Paramjit Singh
Courtney CallumCourtney Callum
Line/Prep Cook/Dishwasher at The cellarLine/Prep Cook/Dishwasher at The cellar