Brett Macbeath
Rancho Santa Margarita
Summary
Dynamic professional with a proven track record at RH Consultant LLC and Accurate Auto Repair, adept in office administration and customer relations. Excelled in enhancing customer satisfaction and streamlining document management. Skilled in leading teams to operational excellence, demonstrating exceptional administrative support and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Administration Assistant
RH Consultant LLC
01.2024 - 01.2025
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
- Recorded expenses and maintained accounting records.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Service Manager
Accurate Auto Repair
01.2021 - 12.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained, and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring the timely completion of projects and high-quality workmanship.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Associate of Applied Science - Business Administration
Saddleback College
Mission Viejo, CA04-2027
High School Diploma -
Tesoro High School
Rancho Santa Margarita, CA06-2024
Skills
- Office administration
- Administrative support
- Scheduling
- Telephone reception
- Customer relations
- Data organization
- Inventory management
Languages
English
Native or Bilingual
Timeline
Administration Assistant
RH Consultant LLC
01.2024 - 01.2025
Service Manager
Accurate Auto Repair
01.2021 - 12.2023
Associate of Applied Science - Business Administration
Saddleback College
High School Diploma -
Tesoro High School
Similar Profiles
Yamil GuzmanYamil Guzman
Server & Bartender at RH Staffing LLCServer & Bartender at RH Staffing LLC
Michael Gonzales JRMichael Gonzales JR
Maintenance Technician at RH Builders LLCMaintenance Technician at RH Builders LLC
Joseph BellJoseph Bell
General Manager at RH Foster Energy LLCGeneral Manager at RH Foster Energy LLC