Overview
Work History
Education
Skills
Timeline
Generic

BRETT KNEBEL

Edmonton,AB

Overview

11
11
years of professional experience

Work History

Sales Advisor

Crosstown Chrysler Dodge Jeep Ram
04.2024 - 09.2024
  • Consistently met and exceeded monthly sales targets
  • Cultivated and maintained strong relationships with customer in store and online leading to increased business
  • Guided customer through the entire sales process from initial inquiry to vehicle delivery ensuring seamless purchase
  • Developed and implemented strategies to convert high volumes of leads into appointments
  • Provided in-depth vehicle product knowledge and financing options to online customers, building trust, and driving informed purchase decisions
  • Proficient in conducting virtual vehicle demonstrations via video call to enhance customer experience
  • Experienced with CRM platforms and tools for dealership management
  • Collaborated closely with sales, finance, and marketing departments to ensure a unified customer experience
  • Always developing more in-depth knowledge of the dealership and the full range of vehicles, including technical, safety, and pricing options.

Accounting Technician

Crosstown Chrysler Dodge Jeep Ram
04.2018 - 04.2024
  • Processed payments and applied to customer balances
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods
  • Generated and mailed updated statements
  • Followed up with customers to collect information and verify details
  • Analyzed monthly balance sheet accounts for corporate reporting
  • Processed cash and credit payments rapidly and accurately
  • Communicated clear expectations and goals to each team member
  • Collected and arranged information and entered details into computer database
  • Run the New Car and Used Car deals in a timely matter before month end and update continuously update google sheets to balance.

Marketing Coordinator

Crosstown Chrysler Dodge Jeep Ram
08.2016 - 03.2018
  • Composed daily posts for social media and helped build a presence for Crosstown
  • Coordinated resources to craft marketing plans for various projects including product launches and events
  • Planned events, including tradeshows and vendor fairs, for clients and partners to attend
  • Communicated closely with all applicable parties within the company, including the art department, upper management, and the sales team
  • Developed and deepened relationships with key customers by closely monitoring projects, providing information, and resolving concerns
  • Directed and coordinated marketing activities and policies to promote products and services
  • Served as the primary point of contact for incoming media calls, including requests for meetings and interviews.

Account Manager

Digitex Canada
03.2016 - 07.2016
  • Researched and customized service proposals for clients
  • Contacted customers as soon as issues arose to immediately find resolution before the problems escalated
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
  • Attended sales training camp and brought best practices leadership back to the company
  • Contacted customers by phone and email in response to inquiries.

Health Care Aide

CapitalCare Kipnes Centre for Veterans
11.2013 - 03.2016
  • Demonstrated ability to lead and motivate outstanding healthcare teams
  • Engaged patients with games, crafts, cooking, music, reading and other activities
  • Helped residents with bathing, dressing, feeding, lifting, and transferring
  • Responsible for primary care, case management, and medication management
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
  • Provided on-call care at all times of day and night
  • Closely collaborated with management team to make necessary improvements and satisfy resident needs
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.

Education

Health Care Aide -

NorQuest College
Edmonton, AB
01.2013

Accounting -

NAIT College
Edmonton, AB

Skills

  • CRM tools
  • Video editing
  • CRM proficiency
  • Industry Expertise
  • Customer service experience
  • Sales experience
  • Sales Strategies
  • Cold-calling
  • Product Demonstrations
  • Promotional understanding
  • Brand Awareness

Timeline

Sales Advisor

Crosstown Chrysler Dodge Jeep Ram
04.2024 - 09.2024

Accounting Technician

Crosstown Chrysler Dodge Jeep Ram
04.2018 - 04.2024

Marketing Coordinator

Crosstown Chrysler Dodge Jeep Ram
08.2016 - 03.2018

Account Manager

Digitex Canada
03.2016 - 07.2016

Health Care Aide

CapitalCare Kipnes Centre for Veterans
11.2013 - 03.2016

Health Care Aide -

NorQuest College

Accounting -

NAIT College

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BRETT KNEBEL