BRETT KIKOT
Toronto
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Mall Store Manager role.
Overview
6
6
years of professional experience
Work History
Sales Associate
Sleep Country Home Show Team
12.2019 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built relationships with customers to encourage repeat business.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Sleep Country
07.2018 - Current
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Sales Associate
HUSH Pop Up Store
11.2022 - 01.2023
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Delivered engaging product demonstrations that illustrated features and benefits tailored to individual customer interests.
- Scheduling
Education
Brock University
St. Catharines, ONSkills
- Teamwork and collaboration
- Problem-solving skills
- Exceptional customer service
- Sales training
Timeline
Sales Associate
HUSH Pop Up Store
11.2022 - 01.2023
Sales Associate
Sleep Country Home Show Team
12.2019 - Current
Sales Associate
Sleep Country
07.2018 - Current
Brock University
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