Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
Generic

Brett Holmes

Sackville,NB

Summary

Skilled in technology and alarm systems, and have previously worked alongside officers to satisfy not only them, but also the clients involved. Several years of customer service and working with clients and individuals have given me excellent social skills, as well as the means to communicate with them professionally and compassionately. I have worked in stressful and uncomfortable environments on a daily basis, and I have overcome the challenges to produce excellent work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Alarm Technician

Westmorland Alarm
Dorchester, NB
01.2023 - Current
  • Installation, programming, troubleshooting, and service of alarm, camera, sound, telephone, and card access systems.
  • Working alongside police officers to export footage, as well as to determine the events that occurred during the time an event took place.
  • Information technology (IT) work involving networks, computers, servers, IP schemes, internet, phones, and data.
  • Extensive customer service and communication with clients, in person and on the phone, regarding how their systems function, paperwork, contracts, upgrades, services, planning, scheduling, and sales.
  • Tended to the inventory, documentation, and pricing of what has been installed at jobs, as well as what is left for future jobs, and what is needed at the warehouse.
  • Extensive driving and navigation throughout New Brunswick and Nova Scotia.
  • Configuration and design of the installation to assure the client's security is not only functioning, but also functioning to the best of its abilities and to their preferences.
  • Working in dangerous conditions regarding heights and weather.

Sales Associate

Home Hardware
Sackville, New Brunswick
06.2022 - 08.2022
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Physical labor, such as moving heavy objects for customers, and to other locations in the store, as well as landscaping.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Received and displayed product shipments on store retail shelves upon delivery.

Pressure Washer

Matty Mo Soft Wash
Sackville, NB
04.2022 - 05.2022
  • Pressure washing, brushing, and hand scrubbing of the exteriors of houses.
  • Working and maintaining gas generators.
  • Using several different types of equipment to ensure the best job is being done for the circumstances of the house.
  • Working with clients and customers to determine what must be done, as well as addressing concerns about upkeep.

Convenience Store Clerk

Hirtle's Variety
Sackville, NB
06.2020 - 08.2021
  • Maintained cleanliness of the store and its facilities, including floors, windows, bathrooms, coffee machines, etc.
  • Assisted customers in locating products and provided recommendations based on needs.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Organized back-room storage areas to maximize space utilization.
  • Assisted customers with finding and retrieving packages through the store's mail system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Printed and checked tickets through the store's lottery ticket system.

Education

High School Diploma -

Tantramar Regional High School
Sackville, NB
06-2022

Skills

  • Alarm system installation
  • System programming
  • Network troubleshooting
  • Effective communication
  • Customer service
  • Problem solving
  • Attention to detail
  • Technical documentation

Languages

English
Native/ Bilingual
French
Limited

Accomplishments

  • Graduated Honors with Distinction with a 90+ average, excelling in science and math.

Certification

  • 7.2 licensed driver.

References

References available upon request.

Timeline

Alarm Technician

Westmorland Alarm
01.2023 - Current

Sales Associate

Home Hardware
06.2022 - 08.2022

Pressure Washer

Matty Mo Soft Wash
04.2022 - 05.2022

Convenience Store Clerk

Hirtle's Variety
06.2020 - 08.2021

High School Diploma -

Tantramar Regional High School
Brett Holmes