Brett Frederick
Edmonton
Summary
Business Administration graduate specializing in Entrepreneurship and Innovation from NAIT. Proven ability to lead teams, exceed performance targets and cultivate client relationships. Strong foundation in business theory with a passion for driving innovation and business success. Proficient in Microsoft Outlook, Excel, and Word, honed through continuous practice and application. Adept in strategic planning, business development, and organizational innovation.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Thomas Skinner and Sons
11.2023 - 01.2024
- Consistently deliver exceptional customer service by providing timely, courteous, and knowledgeable support, often surpassing client expectations
- Assess customer needs to recommend customized product solutions that maximize gross margins and address product or application challenges
- Partner with Territory Managers and external sales teams to expand client accounts and drive increased profitability
- Stay informed on industry trends, product innovations, and supply chain developments to effectively support clients and contribute to business growth
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Production Coordinator
Fix Auto
11.2023 - 01.2024
- Directed shop production, ensuring optimal efficiency to exceed performance targets consistently
- Managed a team of 10+ staff, fostering clear communication and a cohesive workflow
- Collaborated with external vendors to optimize costs and schedules, aligning with organizational objectives
- Reference available to explain short tenure
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
Waterfowl Guide
Ameri-Cana Expeditions
08.2018 - 10.2023
- Fostered relationships and supported a diverse range of international outdoor enthusiasts
- Managed responsibilities effectively within a seasonal role, demonstrating adaptability and efficient task execution within specific time frames
- Negotiated hunting rights with landowners, demonstrating effective communication and relationship-building skills
- Seasonal role
Owner/Operator
Core Services
12.2018 - 03.2021
- Conceptualized and managed a full-scale business, demonstrating strong business development acumen
- Led day-to-day operations, overseeing teams to deliver high-quality services exceeding client expectations
- Conducted client consultations, addressing specific needs and driving customer satisfaction
- Skillfully resolved challenges such as logistical issues, inclement weather, and changing client needs, maintaining service excellence throughout
Education
Bachelor of Business Administration - Entrepreneurship and Innovation
NAIT
Edmonton, AB04.2023
Skills
- Customer service
- Project management
- Exceptional customer service
- Sales negotiation
- Attention to detail
- Time management
- Problem-solving
- Multitasking
Timeline
Inside Sales Representative
Thomas Skinner and Sons
11.2023 - 01.2024
Production Coordinator
Fix Auto
11.2023 - 01.2024
Owner/Operator
Core Services
12.2018 - 03.2021
Waterfowl Guide
Ameri-Cana Expeditions
08.2018 - 10.2023
Bachelor of Business Administration - Entrepreneurship and Innovation
NAIT
Similar Profiles
Dan M DoestDan M Doest
Inside Sales Representative at Thomas Skinner & SonInside Sales Representative at Thomas Skinner & Son
Kory MartinKory Martin
Machine Operator at Thomas& Skinner Inc.Machine Operator at Thomas& Skinner Inc.
Connor MatthewsConnor Matthews
Intern at Thomas and Skinner MagneticsIntern at Thomas and Skinner Magnetics