Brett Cowlishaw
Oak View
Summary
Knowledgeable administrative professional adept at managing partner accounts, analyzing data, and promoting new and existing blood drives. Bringing many years' experience in the field and focused on making a positive impact on business operations and customer service levels.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Account Associate/Recruitment Specialist
Vitalant
Ventura
10.2025 - Current
- Managed client accounts and ensured timely communication with coordinators and account managers.
- Developed and maintained relationships with coordinators to ensure their satisfaction and willingness to continue our partnership.
- Managed accounts for managers on PTO and currently managing a territory. Maintaining drive projections and finding opportunities for growth and stability.
- Engaged community partners through targeted outreach efforts for donation campaigns.
- Supported account managers on projects coordinating blood drives to enhance operational efficiency.
- Maintained accurate records of donor interactions and account updates.
- Monitored legal standards and regulations for blood banking operations.
- Developed marketing materials to effectively promote blood donation initiatives.
Insurance Agent
Farmers Insurance Group
10.2008 - 07.2025
- Specialized in commercial insurance (liability, commercial auto, workers compensation), auto, homeowners, and umbrella insurance, with expertise developed through work in hospitality, automotive, and artisan contractor sectors.
- Executed daily sales to new clients and cross-sold to existing clients, provided customer service (endorsements, certificates of insurance), resolved policy issues, assessed client needs, and fostered trust-based relationships.
- Managed large volume of personal and commercial customer accounts, ensuring comprehensive service and client satisfaction.
- Licensed for Life and Health Insurance as well.
Licensed Insurance Producer
Bob Hope and Associates
04.2004 - 09.2008
- My position began as customer support in order to learn the industry a little better and learn policy management systems. When I became licensed in 2006, my role transitioned to a Commercial Insurance Producer. My main focus was in the automotive and hospitality industries. Specifically, I was marketing automotive repair shops, car washes, bed and breakfasts, motels and hotels. I achieved success in those markets and attended car wash conventions to market our insurance products. At the time, our office had worked with the carrier Oregon Mutual, to create a program specifically for this industry and we had a terrific product. The office was in the process of closing in 2008 and that is why I moved to another company.
Education
High school diploma - General Studies
Nordhoff High School
Ojai, CA06-2001
Skills
- Client account management
- Client management
- Client relations
- Client assessment
- Sales
- Marketing strategy development
- Marketing
- Quality assurance
- Analysis skills
- Microsoft Office
- Communication skills
- Relationship building
- Customer service
Certification
- Driver's License
- Life & Health Insurance License
- Property & Casualty License
- Life & Health Insurance License May 2010 to January 2026
- Property & Casualty License January 2005 to January 2026
- Personal Lines License
Hobbies and Interests
- Avid pool player. I play in a league 2 nights a week.
- Golf
- Camping and fishing
- Traveling with my wife to new places and landmarks
- Creating and playing in trivia nights
Additional Information
- I am a lifelong Ventura County resident, and I am looking to make a difference in my community and eager to join a team of like minded individuals. I enjoy making the work day enjoyable and fun but keeping on topic and making sure deadlines and needs are met.
- I learn and adapt quick to new environments. I am very personable with both coworkers and clients alike and a team player.
- I will attain any necessary licensing or continuing education required to stay educated on necessary laws, regulations and needs of my employer.
- I am looking for a permanent position and focusing on advancement.
Community Service
I am the current President of the Ojai Valley Moose Lodge and have been an active member since 2013. We are an organization rooted in local community service and charity. I have been President for 4 years and lead a membership of 200+people and a board of officers to financial success for our lodge and an outpouring of community service activities.
I am also an active member of the Sons of the Legion, a chapter of the American Legion. I am active in community service here as well.
References
Professional References:
Laura Kamada (Current co-worker and Senior Account Manager)
phone: (559) 643-6305 / email: lkamada@vitalant.org
Sherie DeVillers (Current co-worker and Senior Account Manager)
phone: (805) 415-0639 / email: sdevillers@vitalant.org
Personal References:
Christopher Smith (Family Friend and Administrator at Ojai Valley Moose Lodge)
phone: (262) 325-1118
Cindy Reed (Family Friend)
phone: (805) 272-5682
Timeline
Account Associate/Recruitment Specialist
Vitalant
10.2025 - Current
Insurance Agent
Farmers Insurance Group
10.2008 - 07.2025
Licensed Insurance Producer
Bob Hope and Associates
04.2004 - 09.2008
High school diploma - General Studies
Nordhoff High School