Bretlynn Krull

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Contributed to inventory management by monitoring stock levels.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
• Built rapport with guests to enhance their dining experience and encourage return visits.
• Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Improved dining experience by providing prompt, attentive service to guests.
• Trained new staff on menu knowledge and service protocols, raising team's overall performance.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Reduced risk of disease transmission by effectively disinfecting tools and equipment after each use.
• Provided assistance with basic maintenance tasks as needed, such as minor repairs or replacing bedding materials in stalls when appropriate.
• Collaborated with team members to efficiently divide workload and complete assignments on schedule.
• Received consistent positive feedback from supervisors for reliability, punctuality, and quality workmanship in stall cleaning tasks.

•handled transactions

•took orders

•received and managed tender

•clean lobby

•serve food

•bag and prep to go orders

•drive thru operation

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.