Bressa Fe Brignas

• Oversee the implementation and optimization of sales tools and technologies, such as CRM (HubSpot) and Metal Building Systems, to support sales and admin team effectiveness
• Enter orders into the company's order processing system accurately and efficiently, following established procedures and guidelines
• Design buildings and prepare quotes for metal building projects
• Assist in developing and implementing process improvements and best practices to enhance order processing efficiency and effectiveness
• Generate and maintain accurate records of order transactions, customer/vendor communications, and project specifications in the company's CRM system or processing software
• Responsible for providing administrative support to the owner, ensuring smooth day-to-day operations and effective time management

Vehicle Ordering and Planning:

• Develop innovative solutions for process improvement and performance enhancement.
• Identify and resolve bottlenecks in order management across Dubai, Sharjah, and Fujairah branches.
• Ensure timely, accurate order placements and process allocation change requests.
• Generate and update sales reports, including stock, production, and order data.
• Perform data analysis for order planning and manage order changes with the PME regional office.
• Inform sales consultants on production updates and expected arrival dates.
• Serve as a backup for the Brand Manager in managing production slots and payments.
  

Sales Administration and Support:

• Prepare vehicle quotations, monitor payments, and track shipment allocations.
• Create vehicle purchase orders and manage pricing in the CDK system.
• Update sales team on stop-sale campaigns and support external audits.
• Oversee pre-delivery inspections to ensure timely, high-quality vehicle delivery.
  

Office Administration:

• Handle HR tasks for Porsche Centre Dubai staff and prepare internal financial memos.
• Manage vehicle invoicing for new, used, and fleet cars.
• Serve as main ISO audit coordinator, conducting quality audits and developing standards.
  

• Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities
• Streamlined sales processes for improved efficiency and customer satisfaction
• Collaborated with marketing team to develop targeted promotional materials and campaigns
• Create the Purchase Order of bikes and coordinates with the district manager of Harley-Davidson MENA for the shipment; Keeps track of the shipments up to delivery; Loads vehicle details and prices in Autoline System (CDK)
• Prepare Daily Sales Report, Weekly Sales Forecast report, Monthly & Quarterly Sales Reports
• Coordinate with banks for motorcycle financing and 2nd set of documents
• Handle the outsourcing of motor insurance (Full Comprehensive/ Third party insurance)
• Coordinate with after-sales team for sold units' Pre- Delivery Inspection and facilitates the bike registration and delivery
• Handle all Vehicle Sales documentation for Sharjah and Ras Al Khaimah Showrooms, mainly- Sales Quotes, Purchase Confirmation, and Offer Letter
• Arrange meetings by scheduling appropriate meeting times
• Drafts and format relevant documents, prepares presentations and reports

• Improved customer satisfaction with timely response to inquiries, addressing concerns related to cashiering activities, and finding effective solutions
• Responsible for the accounting of all cash collections and remittance including the preparation and submission of Daily Deposit Reports, petty cash replenishment, and Cashier's Accountability Report (CAR)
• Acts also as custodian of Gift Certificates and monitors efficiently proper replenishment of all Gift Certificates (GC)
• Serves as the primary key custodian of the main and supplementary vaults and has the knowledge of the lock combination
• Determines any discrepancies between the Cashier's Remittance Slip (CRS) and the sales reading from the Point-of-Sales (POS) tender report
• Ensures all cash collection and remittances are accounted for