
Dedicated Case Manager with a proven track record of guiding clients and at-promise youth through personalized support and interventions. Skilled in building trust, evaluating needs, and collaborating with relevant partners to empower individuals for success. Committed to fostering positive growth and advocating for holistic well-being, ensuring each individual reaches their full potential.
• Collaborated with local organizations to enhance community wellness initiatives.
• Coordinated client assessments to identify needs and develop tailored support plans.
• Facilitated communication between clients and service providers to ensure access to resources.
• Monitored client progress and adjusted services based on individual outcomes and feedback.
• Managed case documentation to maintain compliance with organization policies and regulations.
• Developed community outreach programs to raise awareness of available youth services.
• Conducted thorough assessments for clients identifying issues, goals, and necessary interventions.
• Educated clients on available programs, benefits, and services, empowering them.
• Provided compassionate care to clients, ensuring comfort and safety in daily activities.
• Developed and maintained positive relationships with clients to enhance emotional well-being.
• Monitored vital signs and reported changes in condition to healthcare professionals as needed.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Collaborated with family members to create personalized care plans tailored to individual needs.
2024
• Mentored and supported youth to create a safe environment on and off campus.
• Addressed behavioral challenges in academic and social settings.
• Provided anger management, drug addiction recovery plans and housing assistance
• Partnered with educators and families to coordinate tailored service plans.
• Counseled parents to foster healthier home and school dynamics.
• Hosted community safety events to promote engagement and awareness.
• Advocated for student success through consistent monitoring and guidance.
• Executed blended intervention model for students with addictive behaviors.
• Formed collaborations for external referrals to residential rehabilitation.
• Utilized grant writing skills to secure additional program funding.
• Developed and implemented training programs for staff.
• Advocated for social and community service programs to increase awareness and funding.
• Provided leadership, guidance and support to staff members.
• Trained new case managers, raising team's overall competency and service delivery standards.
Cultural Competence
Resource Coordination
Active Listening
Problem Solving
Flexibility
Leadership
Patience
Mentorship
Empathy
Strategic Planning
Advocacy
Empowerment
Collaboration
Communication
Patience