Brescia Torres
Toronto,ON
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Houseperson/Inspector
Avid Hotel
05.2023 - 10.2023
- Cleaned and maintained public areas, such as lobby, hallways and restrooms.
- Inspected guest rooms for cleanliness standards prior to check-in.
- Swept and damp-mopped private stairways and hallways.
- Reported found guest articles and merchandise damage to managers on duty.
- Kept building entryway glass clean and polished for professional presentation.
- Delivered items to guest rooms upon request.
- Assisted housekeeping staff with cleaning duties.
- Maintained cleanliness of storage areas for linen and other supplies.
- Greeted guests upon arrival and provided assistance with luggage.
Room Attendant
Avid Hotel
02.2023 - 05.2023
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Education
High School Diploma -
IUP
Tabasco, MX06.2018
Skills
- Networking
- Problem-Solving
- Customer Service
- Team Building
- Multitasking Abilities
- Attention to Detail
Certification
- Certified Room Attendant, Avid Hotel - 2023
Language
- Spanish- Native
- English- Intermediate
Timeline
Houseperson/Inspector
Avid Hotel
05.2023 - 10.2023
Room Attendant
Avid Hotel
02.2023 - 05.2023
High School Diploma -
IUP
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