BREONNA RIVERA
Hayward
Overview
3
3
years of professional experience
Work History
SERVICE ADVISOR
HAYWARD HONDA
08.2023 - 08.2024
- SET AND CONFIRM APPOINTMENTS.
- DETERMINE THE VEHICLES NEEDS BASED ON THE CUSTOMERS INFORMATION AND THE SERVICE HISTORY.
- PRODUCE REPAIR ORDERS FOR THE CUSTOMERS INCLUDING THE TIME AND ESTIMATES WITH THE COST OF ALL THE REPAIRS.
- CUMMUNICATE FREQUENTLY WITH THE TECHNICIANS AND PARTS ASSOCIATES TO ENSURE A TIMELY COMPLETION OF ALL THE WORK.
RECEPTIONIST
CITY MOTORS
04.2022 - 08.2023
- ANSWER, TRANSFER, & PROVIDE ANY INFORMATION TO ALL INCOMING CALLS.
- CONFIRM AND SCHEDULE ALL LEAD ACTIVITY IN A EFFORT TO QUALIFY AND MARKET TO POTENTIAL CUSTOMERS LOOKING FOR NEW OR USED VEHICLES.
- BALANCE THE DAILY DEPOSITS (CASH, CHECKS, & CREDIT CARDS)
- STOCKING IN ALL THE NEW AND USED VEHICLES.
- PREPARED BILLING PAYMENTS FOR ALL FASTRAK TICKETS.
ELECTRICAL LEAD TECHNICIAN
MAIN SPRING ENERGY
11.2021 - 04.2022
- CONDUCT MECHANICAL INSPECTIONS OF DEPLOYED UNITS, DOCUMENTING ALL INFORMATION FOR THE TEAM FOR DEBUGGING AND TROUBLE SHOOTNG.
- MECHANICALLY REPAIR ALL COMPONENTS AND GENORATORSTHAT ARE DUE FOR MAINTANCE.
- COLLABORATE WITH ENGINEERS TO FIX, REPAIR, REDESIGN COMPONENTS & ASSEMBLIES.
Education
High School Diploma -
CONCORD HIGH SCHOOL
CONCORD, CA 06.2015
Skills
- LEADERSHIP, COMMUNICATION, TEAM WORK
- CUSTOMERS SERVICE
- MULTITASKING AND ORGANIZATION
Timeline
SERVICE ADVISOR
HAYWARD HONDA
08.2023 - 08.2024
RECEPTIONIST
CITY MOTORS
04.2022 - 08.2023
ELECTRICAL LEAD TECHNICIAN
MAIN SPRING ENERGY
11.2021 - 04.2022
High School Diploma -
CONCORD HIGH SCHOOL