Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brentt Lessmeister

Summary

Accomplished Trainer at Olymel, adept in New Hire Training and Creative Problem-Solving, significantly enhanced staff development and productivity. Leveraged public speaking for impactful training sessions, achieving notable employee growth. Expert in planning and coordination, demonstrated at Real Canadian Superstore by streamlining customer service processes, boosting sales and customer satisfaction.

Overview

18
18
years of professional experience

Work History

Trainer

Olymel
08.2012 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Developed effective training plans based on department needs and objectives.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.

GM Clerk

Real Canadian Superstore
09.2006 - 08.2013
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed merchandise returns, processing transactions accurately and following store policies.
  • Assisted customers in locating desired items, resulting in increased sales and repeat business.
  • Communicated effectively with vendors to address any invoicing or stocking discrepancies swiftly.
  • Supported fellow staff members as needed to maintain an organized, productive work environment.
  • Handled cash register duties responsibly, balancing drawers at the end of shifts without discrepancies.
  • Maintained a clean and safe shopping environment, ensuring compliance with company standards and regulations.
  • Efficiently processed high volumes of customer transactions during peak hours while maintaining a friendly demeanor.

Education

High School Diploma -

Lindsay Thurber Comprehensive High School
Red Deer, AB
06.2009

Skills

  • New Hire Training
  • Planning and coordination
  • Public Speaking
  • Creative Problem-Solving
  • First Aid
  • Coaching and Development
  • Training Program Development

Languages

French
Professional Working

Timeline

Trainer

Olymel
08.2012 - Current

GM Clerk

Real Canadian Superstore
09.2006 - 08.2013

High School Diploma -

Lindsay Thurber Comprehensive High School

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Brentt Lessmeister