Brent Vickers
St. Albert,AB
Summary
20+ years of experience in the gaming industry, prepared to uphold integrity and compliance in gaming operations. Brings valuable experience in monitoring gaming activities and ensuring adherence to regulations. Known for effective team collaboration and adaptability to changing requirements. Possesses keen attention to detail and strong ethical standards.
Overview
22
22
years of professional experience
Work History
Gaming Inspector
AGLC
04.2024 - Current
- Performed regular inspections of gaming facilities to ensure compliance with applicable laws and AGLC regulations.
- Maintained accurate reports of all inspections, investigations, and other regulatory activities completed.
- Investigated complaints from patrons regarding malfunctions and alleged violations by facility personnel.
- Educated casino staff on changes in gaming industry regulations and standards.
Surveillance Manager
Pure Canadian Gaming
04.2023 - 04.2024
- Promoted a culture of integrity within the department by frequently emphasizing ethical guidelines governing all surveillance activities.
- Assisted AGLC and law enforcement agencies in investigations related to casino activities, providing essential information and support.
- Monitored and maintained CCTV and access control systems to protect personnel and assets across all 4 PURE Canadian Gaming Casinos.
Games Manager
Century Casino St. Albert
07.2003 - 04.2023
- Maintained a safe gaming environment by enforcing strict adherence to house rules and AGLC regulations.
- Maintained customer loyalty to casino with expert and immediate handling of complaints.
- Maintained records of daily transactions and reported any discrepancies to management.
- Monitored the gaming area for suspicious activities or violations of rules.
Education
IT Certificate - IT Support And Security
Northern Alberta Institute of Technology
High School Diploma -
Morinville Community High School
Timeline
Gaming Inspector
AGLC
04.2024 - Current
Surveillance Manager
Pure Canadian Gaming
04.2023 - 04.2024
Games Manager
Century Casino St. Albert
07.2003 - 04.2023
High School Diploma -
Morinville Community High School
IT Certificate - IT Support And Security
Northern Alberta Institute of Technology
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