Brent Talbot
Kitchener,ontario
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
Years of experience
Work History
Shop Manager
B & E Contracting
02.2011 - 04.2014
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Mentored team members to enhance professional development and accountability in workplace.
Part Owner/Operator
Custom Built Solutions Kitchen and Bath Renos
01.2009 - 05.2011
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
Owner/Operator
Talbot Lawn and Cottage (TLC)
08.2002 - 10.2009
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Distribution Coordinator
Treadway Exports/Hercules Tire
06.1992 - 08.2002
- Completed daily cycle counts and assisted with monthly audits.
- Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
- Accelerated consumer purchasing habits by increasing distribution and availability across range of retail outlets.
- Processed and restocked returns.
- Checked shipments against paperwork and signed documents.
- Uncovered and resolved errors with minimal oversight.
Education
High School Diploma -
06.2000
Skills
- Customer Service
- Support Oversight
- Customer Experience Enhancement
- Performance Monitoring and Evaluation
- Strategic Business Initiatives
- Employee Management
- Staff Recruitment
- Customer Loyalty
- Vendor Supervision
- Corrective Actions
- Effective Working Relationships
- Maintaining Clean Work Areas
- Personnel Scheduling
- Persuasive Negotiations
- Operations Oversight
- Invoicing
Timeline
Shop Manager - B & E Contracting
02.2011 - 04.2014
Part Owner/Operator - Custom Built Solutions Kitchen and Bath Renos
01.2009 - 05.2011
Owner/Operator - Talbot Lawn and Cottage (TLC)
08.2002 - 10.2009
Distribution Coordinator - Treadway Exports/Hercules Tire
06.1992 - 08.2002
University Heights High School - High School Diploma,
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