Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brent Swanson

Lake Country,BC

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

21
21
years of professional experience

Work History

Assistant Coach

Okanagan College Baseball
09.2019 - Current
  • Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Led team meetings to discuss and provide guidance to athletes on how to improve performance.

National Business Sales Advisor

Shaw Communications
11.2015 - Current
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Responded to in-person and telephone requests for information about company offerings.
  • Negotiated contracts with clients and developed relationships with key personnel.

Sales Representative

Cintas Canada
12.2014 - 11.2016
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Courier

FedEx Express
09.2012 - 12.2015
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Verified package information to check for accuracy and completeness.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Baseball Player

San Francisco Giants
01.2003 - 01.2007
  • Minor League baseball player
  • Travelled throughout the United States playing baseball.

Education

Associate of Arts Degree - Baseball Scholarship -

Treasure Valley Community College
01.2002

Skills

  • Customer Relations
  • Dependable and Responsible
  • Decision-Making
  • Excellent Communication
  • Conflict Resolution
  • Appointment Scheduling
  • Consultative Sales
  • Product Sales

Languages

English

Timeline

Assistant Coach

Okanagan College Baseball
09.2019 - Current

National Business Sales Advisor

Shaw Communications
11.2015 - Current

Sales Representative

Cintas Canada
12.2014 - 11.2016

Courier

FedEx Express
09.2012 - 12.2015

Baseball Player

San Francisco Giants
01.2003 - 01.2007

Associate of Arts Degree - Baseball Scholarship -

Treasure Valley Community College

Similar Profiles

CREATE PROFILE
Brent Swanson