Brent Sage
Lacombe,AB
Summary
Accomplished Sales Manager with over 19 years of experience at Diversified Products, specializing in relationship building and sales expertise. Doubled business for Mr. Fireplace within a year through strategic sales training and staff management. Excelled in client relationship management, boosting customer loyalty and sales revenue with a focus on truck accessory products and law enforcement agencies.
Overview
22
22
years of professional experience
Work History
Sales Manager
Diversified Products
03.2005 - 08.2024
- Managed and sold several different truck accessory product lines for USA manufacturers through online websites.
- Most recently the complete Jotto Desk line consisting of, but not limited to, laptop mounts and Public Safety law enforcement equipment radio consoles, prisoner transport systems, window armour and gun racks.
- Also, Swing Case tool boxes for external truck boxes, and DU-HA underseat storage boxes for trucks.
- Built and maintained a successful working relationship with several USA law enforcement agencies for over 19 years.
- Managed and Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Branch Manager
Mr. Fireplace
09.2003 - 03.2005
- Oversaw sales personnel and multiple installation crews in the fireplace industry within Central Alberta.
- Successfully doubled the local branch business within 12 months.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Sales Associate
Mr. Fireplace
04.2002 - 09.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Lacombe Composite High School
Lacombe, AB06.1983
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Product Knowledge
- Sales expertise
- Sales Presentations
- Client Relationship Management
Languages
English
Full Professional
Timeline
Sales Manager
Diversified Products
03.2005 - 08.2024
Branch Manager
Mr. Fireplace
09.2003 - 03.2005
Sales Associate
Mr. Fireplace
04.2002 - 09.2003
High School Diploma -
Lacombe Composite High School
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