Brent Robken
Roseville
Summary
Dynamic sales support professional with a proven track record at Harris & Bruno International, excelling in customer service and problem-solving. Adept at fostering strong client relationships and enhancing operational efficiency. Recognized for excellent communication and teamwork skills, consistently delivering results in fast-paced environments while maintaining a friendly, positive attitude.
Overview
15
15
years of professional experience
Work History
Inside Sales and Anilox Support
Harris & Bruno International
12.2020 - 11.2025
- Partnered with customers to discuss their needs and make recommendations to achieve their goals.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
Service Operator & Auto Sales
CarMax
01.2011 - 12.2020
- Collaborated with team members to enhance customer service delivery and resolve issues promptly.
- Streamlined workflow processes, reducing vehicle processing time through effective resource allocation.
- Led initiatives to improve operational efficiency, resulting in enhanced overall service quality.
- Trained new staff on company policies, procedures, and safety protocols to ensure compliance.
- Developed strong client relationships, fostering trust and loyalty in the company''s services.
- Improved customer satisfaction by efficiently addressing and resolving service issues.
Education
No Degree - General
American River Junior College
Sacramento, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
- Active listening
Timeline
Inside Sales and Anilox Support
Harris & Bruno International
12.2020 - 11.2025
Service Operator & Auto Sales
CarMax
01.2011 - 12.2020
No Degree - General
American River Junior College