Brent Long
Summary
Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options. Organized Licensed Funeral Director with over 40 years of assisting families with full-service funeral arrangements. Skilled at promoting professionalism and managing embalming procedures . Organized Licensed Funeral Director with over 40 years of assisting families with full-service funeral arrangements. Skilled at promoting professionalism and managing embalming.. Licensed Embalmer with cosmetology background working with funeral homes to provide caring, quality services to grieving families. Organized, detail-oriented and personable. Willing to work flexible schedule. Skilled Mortician experienced in body handling and preparation. Works closely with family members to carry out last wishes. Detail-oriented, thorough and caring.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Funeral Director
Chapel Of Memories Funeral Home
09.2021 - 05.2024
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Increased customer retention, skillfully addressing concerns and resolving conflicts.
- Picked up deceased at private homes, hospitals and county morgues.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
- Performed embalming procedures and updated case study reports.
Funeral Director
Athabasca Funeral Chapel
10.2019 - 08.2021
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Performed embalming procedures and updated case study reports.
- Secured and filed burial permits and made funeral arrangements.
- Embalmed human remains to slow decomposition
- Operated crematorium .
Funeral Director and Crematorium Operator
Kootenay Enterprises
10.2014 - 09.2019
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- ran crematorium
Funeral Director and Crematorium Operator
Comox Valley Funeral Home
06.2011 - 05.2014
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Operated crematorium
Funeral Director
Chapel Of Memories Funeral Home
01.2003 - 06.2010
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
Funeral Director, Manager, Crematorium Operator
Alderwoods Group
05.1991 - 06.1999
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- When company was in receivership was one of only two in whole company made bonus two years in a row
Funeral Director
Leyden's Funeral Chapel
05.1984 - 04.1990
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- ran crematorium
- Embalmed human remains to slow decomposition.
Funeral Director
Long's Funeral Chapel
09.1979 - 03.1985
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Embalmed human remains to slow decomposition.
Education
Associate of Applied Science - Embalming
Alberta School of Mortuary Sciences
Edmonton, AB09.1985
Skills
- OSHA Regulations
- Pricing Structures
- Compassionate communication
- Regulatory Compliance
- Budgeting and finance
- Cremation services
- Crematory maintenance
- Body preparation
- Funeral planning
- Cremations
- Embalming expertise
Languages
English
Professional Working
Certification
Cremation operator certificate
Certified Celebrant
Timeline
Funeral Director
Chapel Of Memories Funeral Home
09.2021 - 05.2024
Funeral Director
Athabasca Funeral Chapel
10.2019 - 08.2021
Funeral Director and Crematorium Operator
Kootenay Enterprises
10.2014 - 09.2019
Funeral Director and Crematorium Operator
Comox Valley Funeral Home
06.2011 - 05.2014
Funeral Director
Chapel Of Memories Funeral Home
01.2003 - 06.2010
Funeral Director, Manager, Crematorium Operator
Alderwoods Group
05.1991 - 06.1999
Funeral Director
Leyden's Funeral Chapel
05.1984 - 04.1990
Funeral Director
Long's Funeral Chapel
09.1979 - 03.1985
Associate of Applied Science - Embalming
Alberta School of Mortuary Sciences
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