Brent Lapointe
Waterloo,Ontario
Summary
Proven Sales Manager at Guelph Kia, where I spearheaded a team to a significant revenue increase through strategic sales planning and exceptional customer service. Expert in CRM and interpersonal communication, I excel in building client relationships and exceeding sales targets. Renowned for attention to detail and a dependable approach to achieving results.
Overview
14
14
years of professional experience
Work History
Sales Manager
Guelph Kia -AutoCanada
Guelph, ON
05.2018 - 09.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Representative
Waterloo Nissan - Satay Group
Waterloo, ON
09.2016 - 04.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales Representative
Cambridge Volkswagen - Alkier Motorsports
Cambridge, ON
06.2012 - 03.2016
Delivery Specialist
Kitchener Kia - Alkier Motorsports
Kitchener, ON
06.2010 - 05.2012
Education
Electronics Engineering Technology - Electrical And Computer Engineering
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
Customer Service &Relationship Building
Interpersonal communication skills
Complex Problem-Solving
Staff Training
Performance Tracking
CRM proficiency
Systems and software expertise
Lead Generation
Languages
English
Native or Bilingual
OMVIC
Since 2012
In good standing and clean record.
Timeline
Sales Manager
Guelph Kia -AutoCanada
05.2018 - 09.2024
Sales Representative
Waterloo Nissan - Satay Group
09.2016 - 04.2018
Sales Representative
Cambridge Volkswagen - Alkier Motorsports
06.2012 - 03.2016
Delivery Specialist
Kitchener Kia - Alkier Motorsports
06.2010 - 05.2012
Electronics Engineering Technology - Electrical And Computer Engineering
Conestoga College Institute of Technology And Advanced Learning