Summary
Overview
Work History
Education
Skills
Timeline
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Brent Hardy

Saint John,NB

Summary

Dynamic and adaptable professional with a rich background in both culinary and transportation sectors. Excelled in roles requiring exceptional customer service and safe driving practices, alongside strong communication skills. Proven track record in improving operational efficiency and fostering positive relationships with clients and teams. Demonstrates competency in paperwork management and a commitment to excellence in every task.

Overview

9
9
years of professional experience

Work History

Flex Driver

FedEx
12.2024 - Current
  • Handle packages responsibly, reducing instances of damage or loss during transit.
  • Follow all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Complete thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
  • Navigate various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
  • Resolve delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
  • Develop strong relationships with management and fellow drivers, fostering a positive work environment.

Tractor Trailer Driver

Mrs. Dunsters
10.2024 - Current
  • Boost customer satisfaction with timely deliveries, clear communication, and professional demeanor.
  • Deliver fresh products to depots, manually unload 53' trailers and reload empty trays.
  • Complete paperwork required to clear customs and operate E-Log.
  • Perform pre-trip inspections and logbook completion.
  • Maintain a safe work environment and adhere to DOT regulations.
  • Maintain service on truck and trailer and cleanliness (interior and exterior).
  • Achieve a high level of driving proficiency by consistently practicing safe driving habits and maintaining an accident-free record.

Delivery Truck Driver

Gordon Food Service
06.2021 - 08.2024
  • Inspected tractor trailer before and after every trip.
  • Operated equipment such as dolly cart and ramp to efficiently load and unload vehicles, consistently maintaining tight timetables.
  • Manual delivery of food product to restaurants, schools, nursing homes, hospitals, prisons, oil refinery, etc, lifting up to 50kg.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty as the "face of the company".
  • Collecting payments and issuing credit, as needed.
  • Complex backing of tractor trailer in urban environments.

Long Haul Truck Driver

Schneider Transportation
04.2019 - 04.2021
  • Responsible for timely pickup and delivery of goods.
  • Safely navigated US and Canada roadways through GPS and physical maps.
  • Crossed borders regularly to make international deliveries between Canada and the US.
  • Responsible for Bills of Lading and cross border paperwork.
  • Followed both American and Canadian rules of service.

Sous Chef

St. James Gate at Fox Creek
12.2017 - 12.2019
  • Problem solving skills support primary role of addressing customer concerns and grievances.
  • Developed new menu items. Implemented seasonal menus, monthly features using and implementing new techniques and equipment.
  • Maintain cost control through closely monitored inventory and overhead costs.
  • Staff supervising and training, labour relations, and crisis management.
  • Maintain hands on practical experience on top of supervisory role.

Chef/Kitchen Manager

The Old Triangle Irish Alehouse
11.2015 - 12.2017
  • This demanding role requires sound judgment, assertive decision-making, high adaptability, and expert project management in a high stress environment.
  • Develop new menu items and create menu concept. Also, conceive and implement seasonal menus, tasting menus and daily features.
  • Maintain cost control through closely monitored inventory, use of budgets and strict attention to overhead costs relating to food cost, labour cost and other operational costs.
  • Leadership in staff recruitment and training, labour relations, scheduling, crisis management and overall promotion of positive work environment.
  • Relationship building and negotiating with suppliers in connection with ordering product- including sampling new items- for daily operations and special events.
  • Problem solving skills support primary role of addressing customer concerns and grievances.
  • Collaboration with management in other departments; the ability to work well with others or independently.
  • Maintain hands on practical experience on top of supervisory role.

Education

Class 1 Tractor Trailer Internship Program -

Trans-Canada College
Dieppe, NB
12.2018

Interprovincial Standards Red Seal Program -

New Brunswick Community College
Moncton, NB
06.2012

High School Diploma -

Moncton High School
Moncton, NB
06.2003

Skills

  • Paperwork Management
  • Commercial Material Transportation
  • Vehicle Inspections
  • Communication and Interpersonal Skills
  • Exceptional Customer Service
  • Safe Driving Practices
  • Invoice experience
  • DOT Compliance
  • Cargo Handling
  • Reliable and Hard Working

Timeline

Flex Driver

FedEx
12.2024 - Current

Tractor Trailer Driver

Mrs. Dunsters
10.2024 - Current

Delivery Truck Driver

Gordon Food Service
06.2021 - 08.2024

Long Haul Truck Driver

Schneider Transportation
04.2019 - 04.2021

Sous Chef

St. James Gate at Fox Creek
12.2017 - 12.2019

Chef/Kitchen Manager

The Old Triangle Irish Alehouse
11.2015 - 12.2017

Class 1 Tractor Trailer Internship Program -

Trans-Canada College

Interprovincial Standards Red Seal Program -

New Brunswick Community College

High School Diploma -

Moncton High School

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Brent Hardy