Brennon Palmer
Fullerton,California
Summary
Results-driven professional with solid experience in sales and customer service, known for quickly understanding client needs, staying ahead of market trends, and leveraging deep knowledge of company products and services. Recognized for consistently surpassing sales targets and driving profitability. Skilled in every stage of the sales cycle — from cold calling and lead generation to competitive analysis, price negotiations, trade show representation, and closing deals. Adept at coordinating sales events and creating impactful marketing materials that capture attention and drive results. Highly organized, detail-oriented, and committed to following through on every opportunity to secure new business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR Generalist
HR Generalist - Ensign Services
09.2023 - Current
- Conducted 100+ background checks annually and managed candidate reporting within Workday (HRIS), supporting a workforce of over 50,000 employees.
- Maintained 300+ active personnel files, monitored all certification renewals, and prepared documentation that resulted in zero compliance findings during audits
- Led 10+ high-level employee relations investigations each year, delivering clear, actionable recommendations that resolved issues efficiently and reduced repeat incidents.
- Analyzed key workforce metrics — including turnover, overtime, and agency usage — identifying trends that drove a 15% reduction in overtime costs.
- Partnered with leadership on targeted retention strategies that contributed to an 8% year-over-year decrease in voluntary turnover.
HR Admin
Ensign Services
08.2022 - 09.2023
- Administered over 15 Predictive Index assessments annually across multiple departments, providing interpretation and guidance to 200+ employees and supervisors to improve team alignment and performance.
- Delivered new employee orientation sessions for 50–75 hires per quarter at the corporate division, ensuring 100% understanding of company policies, benefits, corporate structure, and culture.
- Led multiple projects targeting key industry metrics — including Nursing Hours Per Patient Day (NHPPD), turnover, overtime, and meal premium costs — achieving measurable improvements such as a 10% reduction in overtime expenses.
- Extracted and analyzed data from enterprise systems, utilizing advanced Excel formulas and pivot tables to produce clear, actionable reports that informed strategic decisions and operational adjustments.
Territory Manager
Hikma Pharmaceutical
08.2020 - 01.2022
- Successfully launched Ryaltris Combination Nasal Spray (antihistamine + corticosteroid) for allergic rhinitis, achieving top 12% national sales ranking and driving up to 123 prescriptions per week despite minimal formulary coverage, leveraging independent specialty pharmacies.
- Oversaw and grew aterritory spanning Los Angeles County, and the Inland Empire developing strong HCP relationships and increasing access opportunities.
- Revitalized the LA County territory, boosting prescriptions from 7 to 22 per week within months of taking over.
- Drove adoption of Kloxxado (8mg Naloxone Nasal Spray) by educating healthcare providers on updated opioid overdose emergency treatment protocols; delivered impactful lunch-and-learns and full-staff in-service trainings to increase utilization.
- Organized and facilitated targeted breakfast and lunch meetings with ENTs, Allergists, Primary care and Pain Managment to present clinical data, address product updates, and drive prescribing confidence.
Education
Master of Arts - Psychology
California State University Fullerton
Fullerton01.2024
Bachelor of Science - Psychology
Purdue University Northwest
01.2021
Skills
- SPSS, SASS, and R Programming
- Orange Empire 1st team all-conference
- President’s list at Cypress College
- Purdue University and Cypress College Men’s Basketball team captain
- President’s List at Cypress College
- GLIAC All-Academic Team
Juice County Players
- Co-founder of the Juice County Players Non-profit January 2022 - Present
- Works with the Amateur Athletic Union (AAU) to provide minority youth the opportunity to play high-level high school.
- Organize and schedule charity events to raise funds for jerseys, tournaments, transportation, etc.
- Head coach for one of the four teams that operate under the charity organization.
Research Assistant – CSUF
- August 2022 – May 2024
- Lead in analyzing data with various statistical software (R Studio, SASS, & SPSS)
- Analyzing data (cleaning/organizing data and running analysis such as Factor Analysis and Regression equations)
- Utilized multivariate statistical measures (MANOVAs, Trend Analyses, ANCOVAs, etc)
- Trained in interpreting statistical output.
Certification
- PHR - Professional in Human Resources
Timeline
HR Generalist
HR Generalist - Ensign Services
09.2023 - Current
HR Admin
Ensign Services
08.2022 - 09.2023
Territory Manager
Hikma Pharmaceutical
08.2020 - 01.2022
Bachelor of Science - Psychology
Purdue University Northwest
Master of Arts - Psychology
California State University Fullerton
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